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Published byJeffry Greene Modified over 9 years ago
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Ag Communications One to One Communication
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Communicating with one other person
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One to One Communication Face to Face Conversations Telephone Calls Interviews
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Verbal Aspects Conversation- talking about various matters of interest to both parties, these are usually not planned or rehearsed beforehand
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Conversation
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How to Improve Conversation 1. Send and Receive Message Accurately- always give careful thought to what you say, make sure it is in words your receiver will understand, rephrase if your listener doesn’t get your drift, and always listen effectively
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How to Improve Conversation 2. Be Courteous- take turns, don’t interrupt to insert your own ideas, avoid verbally attacking someone when you disagree with what they are saying, and always try to remain open minded
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How to Improve Conversation 3. Be able to Speak on a Number of topics- try to develop a variety of interests, don’t jump from one topic to another without transition, be sure to allow the other person in the conversation to speak about their interests as well
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How to Improve Conversation 4. Learn to Enjoy Conversation- always try to speak with enthusiasm and dynamics and attempt to make the conversation enjoyable for everyone. Conversation is one of life’s most pleasant means of teaching and learning
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Non Verbal Aspects 1. Kinesics- Use of Body Motion; eye contact, facial expressions, length of time you maintain eye contact
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Non Verbal Aspects Understanding non-verbal aspects is essential because over 50% of a messages impact comes from body language 7%- Verbal (Words) 38%- Vocal (Volume, Pitch, Tone, etc.) 55%- Body Language (Kinesics & Proxemics)
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Kinesics A.Eye Contact- authority demands eye contact, not making eye contact can give a negative impression- lying, lack of respect, lack of focus etc. 1. Avoid Extremes- avoid making too much or too little eye contact
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Kinesics B. Facial Expressions- show interest, anger, disappointment, fear, sadness, etc.
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Facial Expression Awareness- be aware of your facial expressions during conversation, they convey your mood
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Kinesics C. Arm- Hand Movement – describe, locate, symbolize and explain Avoid extremes- lack of movement suggests disinterest, too much movement can be distracting- be natural
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Non Verbal Aspects 2.Proxemics- Using space, avoid invading personal space a.Friends and Family- allow closeness,most allow touch, hugs etc.
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Proxemics General Spatial Comfort Zone Intimate- (0-18”) Personal- (1.5’-4’) Social- (4’-12’) Public- (12’-20’)
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Proxemics b.Acquaintances- Being too close may cause discomfort- you may put up barriers
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Non Verbal Aspects 3.Time- amounts of time spent tell us much More time means more important
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Time Allowing many interruptions signals feelings of unimportance
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Non Verbal Aspects 4. Appearance- neatness and being well groomed- smell good, clothing is clean and neat, hair is brushed and styled
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Appearance You can’t get a first impression back- we can control cleanliness and neatness- we may have to overcome impressions about height, weight, or other stereotypes
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Non Verbal Aspects 5.Paralanguage- use of rate, tone, etc.: voice- can convey messages about mood or attitude
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Paralanguage 1. Vocalized Pauses- overuse can send negative messages- lying or stupidity
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What Messages are YOU Sending? Are you aware of : Your expressions? Your cleanliness? Your tone? Your proxemity? Your timing Words and meanings behind them?
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