1. Analyst Meet August 27, 2002 “Living up to the promise” © 2002 Infosys Technologies Limited Living up to the promise S. Gopalakrishnan

2. Analyst Meet August 27, 2002 © 2002 Infosys Technologies LimitedSlide 2 Agenda ■ Promises made, promises kept ■ Growth and profitability ■ Moving up the value chain ■ Expanding the service footprint ■ Executing new services uniquely ■ Presenting a one-stop-shop face to clients ■ A picture of the future… ■ Market opportunities ■ Organizational responses

3. Analyst Meet August 27, 2002 © 2002 Infosys Technologies LimitedSlide 3 Economic Slowdown Profitable revenue growth CAGR = 57% * Excluding one-time stock compensation charge

4. Analyst Meet August 27, 2002 © 2002 Infosys Technologies LimitedSlide 4 Understanding where the profits come from Data from Q1 FY 2002-03 Offshore revenue 51 Onsite revenue 49 Onsite salaries 32 Offshore salaries 9 Other direct 13 Depreciation 5 Software 2 Other direct 6 Gross Margin 46% Other operating costs 16 S&M 7 G&A 8 ESOP Charge 1 Optg. Margin 30% Other income 3 Tax 6 Net Income 27%

5. Analyst Meet August 27, 2002 © 2002 Infosys Technologies LimitedSlide 5 Moving up the value chain Prime Partner Status 2001 ITOSI BPO 1981 - 1996 App. Dev. Maintenance Re-engineering 1996 - 2001 Enterprise Architecture Definition Enterprise Solutions Technology-enabled BPR Integrated Business-IT Roadmap New services have expanded the addressable market by 3X

6. Analyst Meet August 27, 2002 © 2002 Infosys Technologies LimitedSlide 6 Systematic expansion of footprint ■ A proven, defined methodology for introduction of new services ■ New services are delivered uniquely ■ Alliances as a critical way to “stick to the knitting” while presenting unified end-to-end face ■ Alliance partners are best in class, a true win-win relationship model ■ Concentrate on what we do well ■ Aggressively use global delivery for win-win benefits ■ High quality client interface team presents these services in an integrated fashion

7. Analyst Meet August 27, 2002 © 2002 Infosys Technologies LimitedSlide 7 Generic project management What? Why? Organizational Value Add / Employee How ? Implement Support Specialty IT services Staffing Services Most Offshore players INFOSYS – proven GDM Global Majors – new or no GDM Source : Butler Group, Infosys Strategy, consulting As a result, we have a unique position in the marketplace

8. Analyst Meet August 27, 2002 © 2002 Infosys Technologies LimitedSlide 8 A glimpse into the future… ■ Market conditions ■ Vendor consolidation – fewer, end-to-end service providers ■ Large deals ■ Outsourcing becoming ubiquitous – changing role of the CIO and his / her team ■ Global Delivery is a necessary condition ■ Managing risk (perceived and actual) is key

9. Analyst Meet August 27, 2002 © 2002 Infosys Technologies LimitedSlide 9 …and our response… ■ Moving towards becoming an end-to-end player ■ Creating a “large deal” cross-functional team for such opportunities ■ Working closely with outsourcing consultants to build consensus for and thought leadership in outsourcing ■ This also enables “sole-sourcing” ■ Aggressively leveraging GDM in all activities ■ Strong brand and financial stability reduces risk

10. Analyst Meet August 27, 2002 © 2002 Infosys Technologies LimitedSlide 10 Summary : Industry Convergence Who will win the race to the finish line? Infosys : + Talent magnet + High quality execution + Perfected Global Delivery Model + “Customer first” culture + Lean Orgn. Global Majors : + Deep, hi-level client relationships + Readymade solution-sets + Consulting mind-set + Full set of services On-shore investments Brand building Education and training Consulting mind-set Full-line of services On-shore hiring Offshore investments Reduce fat / shift C.G. Re-allocate resources Invest in processes Resolve orgn. issues Resolve bill-rate redn.

11. Analyst Meet August 27, 2002 “Living up to the promise” © 2002 Infosys Technologies Limited Thank You