1. providing homes, providing solutions…

2. Avenue Our main objective is to provide housing solutions to all our customers.

3. Business Set Up Avenue’s functional structure Avenue’s functional structure Benefits of being part of Amicus Horizon Ltd Benefits of being part of Amicus Horizon Ltd

4. Where we work Source: 2001 Census, Output Area Boundaries. Crown copyright 2003. Crown copyright material is reproduced with the permission of the Controller of HMSO

5. Housing Association Leasing Scheme - HALS  Scheme to provide accommodation to Local Authorities  Providing homes to people who have sought assistance from Local Authority  The scheme enables landlords to earn a regular income from their properties on a long term Leasing Agreement.  During this period the landlord will receive a guaranteed monthly payment and a full management service at no additional cost.

6. “Over 1 million privately let properties in England are un-safe” Charted Institute of Environmental Health, 5 th Feb 2011

7. Property Requirements

8. Key Benefits for Landlords )

9. Key Benefits for residents

10. Hidden Costs of Private Letting Legal Costs Legal Costs Tenant compensation claims: Tenant compensation claims: Non payment of the rent Non payment of the rent

11. Case Study Costs involved:  Loss of income £10,426.97  Time in making calls, writing letters Initial court fee - £150.00  Extra costs in excess of £100 per hearing – 3 court hearings in this case  Travelling costs for visits and Court Hearings  Some Courts provide the use of a Duty Solicitor to aid the tenants in their defence. Solicitor to aid the tenants in their defence.

12. What they say about Avenue? ‘ Avenue have assisted us in accommodating clients who at times have been faced with difficult and sensitive circumstances, and throughout this I have found them to be nothing less then professional. I look forward to continuing what is already a great working relationship’. Rebecca Winner Senior Nominations Officer Maidstone Borough Council ‘ I have found Avenue staff extremely helpful, dedicated and professional. The whole process of letting my property was done quickly and efficiently and I would highly recommend their services to any landlord ’. Lee Surin Landlord

13. What they say about Avenue? "The changes that have been made to the service provided to us in the last year have been very good. We are confident that Avenue staff are working towards providing us with an excellent three star service.“ "The changes that have been made to the service provided to us in the last year have been very good. We are confident that Avenue staff are working towards providing us with an excellent three star service.“ David Gibson – Assistant Director (Housing & Residential Services) Bromley Council

14. Any Questions?

15. Thank you Thank you For more information on our services please contact us on: T:0845 064 4000 Web: www.avenuelettings.co.uk www.avenuelettings.co.uk PO BOX 322 SittingbourneKent ME9 8PQ