1. & ASSOCIATES © 2009 Flickr: Jeremy Brooks Performance Measurement

2. & ASSOCIATES © 2009 Logic Model Elements VisionResourcesActionYield Initial Impact Sustained Outcome

3. & ASSOCIATES © 2009 Work Plan

4. & ASSOCIATES © 2009 Tech Team Work Plan VisionResourcesActionYieldInitial Impact Sustained Outcome A team that can enable my library to meet our community's increasing need for access to technology Time and support for cultivating Team Leader(s) Info on existing tech systems and needs Access to staff, volunteers, and community partners Write Team Leader position description Select & support Team Leader(s) Articulate new initiative to internal & external stakeholders Within 6 months: # of hours computers and related equipment are available increases by 10% At least 12 volunteers trained in & dedicated to tech access opportunities Patrons are increasingly self-sufficient Volunteers increase their knowledge of library technology (equipment, software, etc.) Patrons increase their knowledge of library technology Library gains reputation as a hub for learning and using technology Library is known as a place to do productive work Library is seen as a community connector

5. & ASSOCIATES © 2009 Tech Team Work Plan VisionResourcesActionYieldInitial Impact Sustained Outcome A team that can enable my library to meet our community's increasing need for access to technology

6. & ASSOCIATES © 2009 Tech Team Work Plan VisionResourcesActionYieldInitial Impact Sustained Outcome Time and support for cultivating Team Leader(s) Info on existing tech systems and needs Access to staff, volunteers, and community partners

7. & ASSOCIATES © 2009 Tech Team Work Plan VisionResourcesActionYieldInitial Impact Sustained Outcome Write Team Leader position description Select & support Team Leader(s) Articulate new initiative to internal & external stakeholders

8. & ASSOCIATES © 2009 Tech Team Work Plan VisionResourcesActionYieldInitial Impact Sustained Outcome Within 6 months: # of hours computers and related equipment are available increases by 10% At least 12 volunteers trained in & dedicated to tech access opportunities

9. & ASSOCIATES © 2009 Tech Team Work Plan VisionResourcesActionYieldInitial Impact Sustained Outcome Patrons are increasingly self-sufficient Volunteers increase their knowledge of library technology (equipment, software, etc.) Patrons increase their knowledge of library technology

10. & ASSOCIATES © 2009 Tech Team Work Plan VisionResourcesActionYieldInitial Impact Sustained Outcome Library gains reputation as a hub for learning and using technology Library is known as a place to do productive work Library is seen as a community connector

11. & ASSOCIATES © 2009 Microsoft Pioneering Pilots Flickr: Thomas Hawk Pioneering Pilots