Module 5 GemStall Overview

Module 5 GemStall Overview
Introduction Page With Picture: Use Arial, 125 pt for title, Use Arial, 100 pt for introduction. This page will again display the title as well as give an introduction to the presentation. A good way to do this is to give an example of why the subject is important, what’s in it for the student. Let’s say the training module is how to program the date and time on the terminal. An introduction could be: Jane is the manager of a convenience store. She has noticed on her receipts the time is incorrect. She needs to know how to update the time in her terminal. Copyright 2006 VeriFone, Inc. All rights reserved. No part of this publication may be copied, distributed, stored in a retrieval system, translated into any human or computer language, transmitted in any form or by any means, without the prior written consent of VeriFone, Inc. VeriFone, Inc. is a registered trademark of VeriFone, Inc. All other brand names and trademarks appearing in this documentation are the property of their respective owners.

Introduction Module 5: GemStall Overview Introduction Page With Picture: Use Arial, 125 pt for title, Use Arial, 100 pt for introduction. This page will again display the title as well as give an introduction to the presentation. A good way to do this is to give an example of why the subject is important, what’s in it for the student. Let’s say the training module is how to program the date and time on the terminal. An introduction could be: Jane is the manager of a convenience store. She has noticed on her receipts the time is incorrect. She needs to know how to update the time in her terminal. As a VeriFone Authorized Service Contractor you will be working with several major oil software applications. These software applications will be downloaded into the VeriFone POS terminals. The software will need to be downloaded for new installations, when software upgrades are mandated by the major oil, and when a main board needs to be replaced on the terminal.

Introduction Module 5: GemStall Overview The program you will use when downloading software applications on the VeriFone POS terminals is called GemStall. As a VASC it will be critical for you to become familiar with this program in order to be successful at the installation process. Introduction Page With Picture: Use Arial, 125 pt for title, Use Arial, 100 pt for introduction. This page will again display the title as well as give an introduction to the presentation. A good way to do this is to give an example of why the subject is important, what’s in it for the student. Let’s say the training module is how to program the date and time on the terminal. An introduction could be: Jane is the manager of a convenience store. She has noticed on her receipts the time is incorrect. She needs to know how to update the time in her terminal.

Objectives In this module you will learn: Functionality of GemStall
Module 5: GemStall Overview Objective List Page With Picture: Use Arial 125 pt, for Objective, Use 100 pt. For words A training objective is an action you promise the student he/she will be able to perform after they complete a training module. A training objective should be specific. Examples: * Open an application using GemStall. * Program the Time and Date on the Terminal The following are NOT training objectives: Become familiar with gemstall. (Becoming familiar is not an action) Learn the maintenance mode. (Not specific – too vague) NOTE: The training modules are to be “bite sized” – meaning approximately 20 minutes of material. You should not have more than 3 objectives, if you have more to cover break up the training into smaller pieces of information. In this module you will learn: Functionality of GemStall Differences between v2.11 and v2.52 Installing GemStall on your laptop Suggested reading

Functionality Module 5: GemStall Overview Gemstall is an MS-DOS utility program used to download software applications on a VeriFone POS terminal. As a VASC technician, Gemstall allows you to: Install an application into a Ruby terminal. Edit and upgrade the parameters for site-specific requirements (i.e. dispenser type, DCR keypad, etc.). Backup and restore specific data from a Ruby terminal. Reprint the installation and upgrade information from a Ruby terminal. Objective or Contents Page With Picture: Use Arial 125pt for the title of objective, use Arial 100pt for the explanation. Use these pages to explain and discuss the objective. Left hand side is for pictures, graphics, charts, etc which give examples of what it is you are explaining.

Functionality Module 5: GemStall Overview To the left is a screen print of GemStall. The functions are listed across the top of the screen and include: File Edit Install Upgrade Backup Restore Options Objective or Contents Page With Picture: Use Arial 125pt for the title of objective, use Arial 100pt for the explanation. Use these pages to explain and discuss the objective. Left hand side is for pictures, graphics, charts, etc which give examples of what it is you are explaining.

Functionality Module 5: GemStall Overview File You will use File to open a software application and to exit out of GemStall. Objective or Contents Page With Picture: Use Arial 125pt for the title of objective, use Arial 100pt for the explanation. Use these pages to explain and discuss the objective. Left hand side is for pictures, graphics, charts, etc which give examples of what it is you are explaining.

Functionality Module 5: GemStall Overview Edit You will use Edit to select specific parameters for the site you will be installing. For example, if the site will be using a 120-key keyboard, you would need to select the 120 key in the edits. The edits include all the peripherals to be interfaced with the VeriFone POS terminal, such as the printer, scanner, fuel, and dcr’s. Objective or Contents Page With Picture: Use Arial 125pt for the title of objective, use Arial 100pt for the explanation. Use these pages to explain and discuss the objective. Left hand side is for pictures, graphics, charts, etc which give examples of what it is you are explaining.

Functionality Install
Module 5: GemStall Overview Install The Install feature will actually start the process of loading the software into the Ruby terminal. Objective or Contents Page With Picture: Use Arial 125pt for the title of objective, use Arial 100pt for the explanation. Use these pages to explain and discuss the objective. Left hand side is for pictures, graphics, charts, etc which give examples of what it is you are explaining.

Functionality Upgrade
Module 5: GemStall Overview Upgrade Upgrade can be used should you need to add, change, or delete a few files on the Ruby terminal. For example, if the site was installed without a scanner and then 6 months later the site decides to use scanners, you would need to upgrade the site to include scanner functionality. Providing the site has the most current software in production, as a VASC you would use the Upgrade functionality to download the scanner file into the POS terminal(s). Objective or Contents Page With Picture: Use Arial 125pt for the title of objective, use Arial 100pt for the explanation. Use these pages to explain and discuss the objective. Left hand side is for pictures, graphics, charts, etc which give examples of what it is you are explaining.

Functionality Module 5: GemStall Overview Backup When a backup is used in GemStall, specific files on the Ruby terminal will be downloaded onto a floppy disk. The files that will be backed up are specific to the major oil. In most cases this back up does not include fuel configuration. To use this functionality you must have a floppy disk drive. Using GemStall to back up files is only one of many ways to accomplish this. Should you not have a floppy disk drive on your service laptop you will be able to use a different backup method. Objective or Contents Page With Picture: Use Arial 125pt for the title of objective, use Arial 100pt for the explanation. Use these pages to explain and discuss the objective. Left hand side is for pictures, graphics, charts, etc which give examples of what it is you are explaining.

Functionality Restore
Module 5: GemStall Overview Restore The Restore feature will be used to restore specific files that were originally backed up on a floppy disk. These files will be downloaded into the Ruby terminal. Objective or Contents Page With Picture: Use Arial 125pt for the title of objective, use Arial 100pt for the explanation. Use these pages to explain and discuss the objective. Left hand side is for pictures, graphics, charts, etc which give examples of what it is you are explaining.

Functionality Options
Module 5: GemStall Overview Options Under the Options feature you will find the option to Reprint your installation report, change a comport, and clear an error message. Objective or Contents Page With Picture: Use Arial 125pt for the title of objective, use Arial 100pt for the explanation. Use these pages to explain and discuss the objective. Left hand side is for pictures, graphics, charts, etc which give examples of what it is you are explaining.

Differences Between v2.11 and v2.52
Module 5: GemStall Overview Objective or Contents Page With Picture: Use Arial 125pt for the title of objective, use Arial 100pt for the explanation. Use these pages to explain and discuss the objective. Left hand side is for pictures, graphics, charts, etc which give examples of what it is you are explaining. When using GemStall you will be connecting your laptop to the Ruby terminal. There are two versions of GemStall – version 2.11 and version 2.52. The version you will use is dependant on your laptop.

Module 5: GemStall Overview Objective or Contents Page With Picture: Use Arial 125pt for the title of objective, use Arial 100pt for the explanation. Use these pages to explain and discuss the objective. Left hand side is for pictures, graphics, charts, etc which give examples of what it is you are explaining. If your laptop does not have a male 9-pin serial connection and you wish to use a USB converter you must use GemStall version 2.52. In order to download software there will be a serial connection between your laptop and the Ruby terminal. If your laptop does not have a male 9-pin serial connection you will need to use an alternate solution. One solution is an USB to 9-pin converter. These converters are only supported with GemStall version 2.52.

Module 5: GemStall Overview Objective or Contents Page With Picture: Use Arial 125pt for the title of objective, use Arial 100pt for the explanation. Use these pages to explain and discuss the objective. Left hand side is for pictures, graphics, charts, etc which give examples of what it is you are explaining. There are a few alternatives to a 9-pin serial connection, including the following: USB to Serial Converter PCMIA Serial Card Express Card If you opt for an USB to Serial Converter you MUST install GemStall version 2.52.

Module 5: GemStall Overview Objective or Contents Page With Picture: Use Arial 125pt for the title of objective, use Arial 100pt for the explanation. Use these pages to explain and discuss the objective. Left hand side is for pictures, graphics, charts, etc which give examples of what it is you are explaining. If your laptop has Windows 2000 or XP, and you will be using a serial connection you can use either GemStall version. However, you will find version 2.11 will download software faster than version For this reason many technicians prefer GemStall version 2.11.

Installing GemStall Module 5: GemStall Overview Objective or Contents Page With Picture: Use Arial 125pt for the title of objective, use Arial 100pt for the explanation. Use these pages to explain and discuss the objective. Left hand side is for pictures, graphics, charts, etc which give examples of what it is you are explaining. Prior to attending Ruby VASC School please ensure you have installed the correct version of GemStall on the laptop you will be using in school. VeriFone applications will be downloaded from the VeriFone premier portal website. When downloading applications there is a self-extracting file that is included in this download. The self-extracting file will attempt to locate GemStall on your hard drive. For this reason you should install GemStall in the root C directory. If you use another location to store GemStall the self-extracting file will not work and you will manually need to set up your file structure.

Installing GemStall Module 5: GemStall Overview Objective or Contents Page With Picture: Use Arial 125pt for the title of objective, use Arial 100pt for the explanation. Use these pages to explain and discuss the objective. Left hand side is for pictures, graphics, charts, etc which give examples of what it is you are explaining. From the C Directory make a folder and call it GemStall.

Installing GemStall Module 5: GemStall Overview Objective or Contents Page With Picture: Use Arial 125pt for the title of objective, use Arial 100pt for the explanation. Use these pages to explain and discuss the objective. Left hand side is for pictures, graphics, charts, etc which give examples of what it is you are explaining. Once you have made the GemStall folder you can find the software in your VASC Service Manual. Once you have opened the VASC Service Manual. Click on “Software Needed for VASC Training”.

Installing GemStall Module 5: GemStall Overview Objective or Contents Page With Picture: Use Arial 125pt for the title of objective, use Arial 100pt for the explanation. Use these pages to explain and discuss the objective. Left hand side is for pictures, graphics, charts, etc which give examples of what it is you are explaining. Then click on Ruby VASC Certification and then click on GemStall.

Installing GemStall Module 5: GemStall Overview Objective or Contents Page With Picture: Use Arial 125pt for the title of objective, use Arial 100pt for the explanation. Use these pages to explain and discuss the objective. Left hand side is for pictures, graphics, charts, etc which give examples of what it is you are explaining. At this point choose the version you wish to install by clicking on the version. It will ask you if you wish to Run or Save. Choose Save. DO NOT select RUN – if you select RUN the files will be placed on your desktop and will not download appropriately.

Installing GemStall Module 5: GemStall Overview Objective or Contents Page With Picture: Use Arial 125pt for the title of objective, use Arial 100pt for the explanation. Use these pages to explain and discuss the objective. Left hand side is for pictures, graphics, charts, etc which give examples of what it is you are explaining. A window will appear – ensure you are saving the GemStall software in the GemStall folder you made.

Installing GemStall Open up your C:\GemStall directory.
Module 5: GemStall Overview Objective or Contents Page With Picture: Use Arial 125pt for the title of objective, use Arial 100pt for the explanation. Use these pages to explain and discuss the objective. Left hand side is for pictures, graphics, charts, etc which give examples of what it is you are explaining. Open up your C:\GemStall directory. If you selected GemStall v2.11 simply double click the GemStall.exe file. If you selected GemStall v2.52, you will double click the WinZip file and WinZip will launch indicating the files will extract to a specific directory on your laptop. We recommend you extract to the C:\GemStall directory.

Installing GemStall Module 5: GemStall Overview Objective or Contents Page With Picture: Use Arial 125pt for the title of objective, use Arial 100pt for the explanation. Use these pages to explain and discuss the objective. Left hand side is for pictures, graphics, charts, etc which give examples of what it is you are explaining. Once the files have been extracted and installed locate the directory c:\gemstall you will notice there are two different executables located there. One is Gemstall-usb.exe and the other is Gemstall.exe. Both of the executables will work for a standard Serial connection (RS232) or if you are using a USB-Serial converter providing the comport on your laptop for the connection has been assigned to ports 1-4.

Installing GemStall Module 5: GemStall Overview Objective or Contents Page With Picture: Use Arial 125pt for the title of objective, use Arial 100pt for the explanation. Use these pages to explain and discuss the objective. Left hand side is for pictures, graphics, charts, etc which give examples of what it is you are explaining. If you are using a USB-Serial converter and the comport on your laptop for the connection is a port other than 1-4 then you must use the Gemstall-usb.exe executable. When installing this executable it will ask you to enter the comport number on your laptop assigned for the USB-Serial connection.

Review Now that you have an understanding of GemStall, let’s review.
Module 5: GemStall Overview Review Page With Picture: Use Arial 125 pt, for Review, Use 100 pt. For words The review page should be used if this is a continuation from a previous training module, in order to prepare the student for the next part or section of the training. It should be used at the end of the training module to review the training objectives with the student. Now that you have an understanding of GemStall, let’s review.

Review Multiple Choice: ___ used for HPV-20 installations
Module 5: GemStall Overview Review Page With Picture: Use Arial 125 pt, for Review, Use 100 pt. For words The review page should be used if this is a continuation from a previous training module, in order to prepare the student for the next part or section of the training. It should be used at the end of the training module to review the training objectives with the student. Multiple Choice: Gemstall is: ___ used to download software applications on a VeriFone POS terminal ___ used for HPV-20 installations ___ a Proprietary Fleet Card Program ___ another name for GemCom

Review Module 5: GemStall Overview Review Page With Picture: Use Arial 125 pt, for Review, Use 100 pt. For words The review page should be used if this is a continuation from a previous training module, in order to prepare the student for the next part or section of the training. It should be used at the end of the training module to review the training objectives with the student. If you chose, used to download software applications on a VeriFone POS terminal, you are correct!

Review Module 5: GemStall Overview Review Page With Picture: Use Arial 125 pt, for Review, Use 100 pt. For words The review page should be used if this is a continuation from a previous training module, in order to prepare the student for the next part or section of the training. It should be used at the end of the training module to review the training objectives with the student. True or False: Gemstall allows you to edit and upgrade the parameters for site-specific requirements (i.e. dispenser type, DCR keypad, etc.) on a VeriFone POS terminal.

Review If you answered TRUE, you are correct!
Module 5: GemStall Overview Review Page With Picture: Use Arial 125 pt, for Review, Use 100 pt. For words The review page should be used if this is a continuation from a previous training module, in order to prepare the student for the next part or section of the training. It should be used at the end of the training module to review the training objectives with the student. If you answered TRUE, you are correct!

Review Module 5: GemStall Overview Review Page With Picture: Use Arial 125 pt, for Review, Use 100 pt. For words The review page should be used if this is a continuation from a previous training module, in order to prepare the student for the next part or section of the training. It should be used at the end of the training module to review the training objectives with the student. True or False: You will use File to open a software application and to exit out of GemStall.

Review Module 5: GemStall Overview Review Page With Picture: Use Arial 125 pt, for Review, Use 100 pt. For words The review page should be used if this is a continuation from a previous training module, in order to prepare the student for the next part or section of the training. It should be used at the end of the training module to review the training objectives with the student. True or False: The Install feature in GemStall will actually start the process of loading the software into the Ruby terminal.

Review Module 5: GemStall Overview Review Page With Picture: Use Arial 125 pt, for Review, Use 100 pt. For words The review page should be used if this is a continuation from a previous training module, in order to prepare the student for the next part or section of the training. It should be used at the end of the training module to review the training objectives with the student. True or False: When a backup is used in GemStall, specific files on the Ruby terminal will be downloaded onto a floppy disk. The files that will be backed up are specific to the major oil. In most cases this back up does not include fuel configuration.

Review True or False: The most current version of GemStall is 3.52.
Module 5: GemStall Overview Review Page With Picture: Use Arial 125 pt, for Review, Use 100 pt. For words The review page should be used if this is a continuation from a previous training module, in order to prepare the student for the next part or section of the training. It should be used at the end of the training module to review the training objectives with the student. True or False: The most current version of GemStall is 3.52.

Review Module 5: GemStall Overview Review Page With Picture: Use Arial 125 pt, for Review, Use 100 pt. For words The review page should be used if this is a continuation from a previous training module, in order to prepare the student for the next part or section of the training. It should be used at the end of the training module to review the training objectives with the student. This is FALSE. There are currently two versions of GemStall – version 2.11 and 2.52.

Review Module 5: GemStall Overview Review Page With Picture: Use Arial 125 pt, for Review, Use 100 pt. For words The review page should be used if this is a continuation from a previous training module, in order to prepare the student for the next part or section of the training. It should be used at the end of the training module to review the training objectives with the student. True or False: If your laptop does not have a male 9-pin serial connection and you wish to use a USB converter you must use GemStall version 2.11.

Review Module 5: GemStall Overview Review Page With Picture: Use Arial 125 pt, for Review, Use 100 pt. For words The review page should be used if this is a continuation from a previous training module, in order to prepare the student for the next part or section of the training. It should be used at the end of the training module to review the training objectives with the student. This is FALSE. If your laptop does not have a male 9-pin serial connection and you wish to use a USB converter you MUST use GemStall version 2.52.

Review Module 5: GemStall Overview Review Page With Picture: Use Arial 125 pt, for Review, Use 100 pt. For words The review page should be used if this is a continuation from a previous training module, in order to prepare the student for the next part or section of the training. It should be used at the end of the training module to review the training objectives with the student. True or False: There are a few alternatives to a male 9-pin serial connection, including an USB to Serial Converter and a PCMIA serial card.

Review If you answered TRUE, you are correct.
Module 5: GemStall Overview Review Page With Picture: Use Arial 125 pt, for Review, Use 100 pt. For words The review page should be used if this is a continuation from a previous training module, in order to prepare the student for the next part or section of the training. It should be used at the end of the training module to review the training objectives with the student. If you answered TRUE, you are correct. There are a few alternatives to a male 9-pin serial connection, including the following: USB to Serial Converter PCMIA Serial Card Express Card

Review Module 5: GemStall Overview Review Page With Picture: Use Arial 125 pt, for Review, Use 100 pt. For words The review page should be used if this is a continuation from a previous training module, in order to prepare the student for the next part or section of the training. It should be used at the end of the training module to review the training objectives with the student. True or False: If your laptop has Windows 2000, XP, and you will be using a serial connection you can use either version of GemStall.

Module 5: GemStall Overview Review Page With Picture: Use Arial 125 pt, for Review, Use 100 pt. For words The review page should be used if this is a continuation from a previous training module, in order to prepare the student for the next part or section of the training. It should be used at the end of the training module to review the training objectives with the student. If you answered TRUE, you are correct. If your laptop has Windows 2000, XP, and you will be using a serial connection you can use either version of GemStall.

Review Module 5: GemStall Overview Review Page With Picture: Use Arial 125 pt, for Review, Use 100 pt. For words The review page should be used if this is a continuation from a previous training module, in order to prepare the student for the next part or section of the training. It should be used at the end of the training module to review the training objectives with the student. True or False: Prior to attending Ruby VASC School you do not need to install GemStall. When you arrive at school, your instructor can help you download the appropriate version.

Review Module 5: GemStall Overview Review Page With Picture: Use Arial 125 pt, for Review, Use 100 pt. For words The review page should be used if this is a continuation from a previous training module, in order to prepare the student for the next part or section of the training. It should be used at the end of the training module to review the training objectives with the student. This is FALSE. Prior to attending Ruby VASC School please ensure you have installed the correct version of GemStall on the laptop you will be using in school.

Review Module 5: GemStall Overview Review Page With Picture: Use Arial 125 pt, for Review, Use 100 pt. For words The review page should be used if this is a continuation from a previous training module, in order to prepare the student for the next part or section of the training. It should be used at the end of the training module to review the training objectives with the student. True or False: When installing GemStall, you should install it in the root C directory. If you use another location to store GemStall the self-extracting file will not work and you will manually need to set up your file structure.

Module 5: GemStall Overview Review Page With Picture: Use Arial 125 pt, for Review, Use 100 pt. For words The review page should be used if this is a continuation from a previous training module, in order to prepare the student for the next part or section of the training. It should be used at the end of the training module to review the training objectives with the student. If you answered TRUE, you are correct. VeriFone applications will be downloaded from a website. When downloading applications there is a self-extracting file that is included in this download. The self-extracting file will attempt to locate GemStall on your hard drive. For this reason you should install GemStall in the root C directory. If you use another location to store GemStall the self-extracting file will not work and you will manually need to set up your file structure.

Review Module 5: GemStall Overview Review Page With Picture: Use Arial 125 pt, for Review, Use 100 pt. For words The review page should be used if this is a continuation from a previous training module, in order to prepare the student for the next part or section of the training. It should be used at the end of the training module to review the training objectives with the student. True or False: You can find the GemStall software in your VASC Service Manual under “Software Needed for VASC Training”.

Module 5: GemStall Overview Review Page With Picture: Use Arial 125 pt, for Review, Use 100 pt. For words The review page should be used if this is a continuation from a previous training module, in order to prepare the student for the next part or section of the training. It should be used at the end of the training module to review the training objectives with the student. If you answered TRUE, you are correct.

Homework Assignment Module 5: GemStall Overview Review Page With Picture: Use Arial 125 pt, for Review, Use 100 pt. For words The review page should be used if this is a continuation from a previous training module, in order to prepare the student for the next part or section of the training. It should be used at the end of the training module to review the training objectives with the student. Prior to attending Ruby VASC School you will need to determine which version of GemStall is necessary for the laptop you will be bringing to class. The version of GemStall should be downloaded from the premier portal and installed on the laptop.

Module 5 GemStall Overview

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