1. Communication Skills 1

2. Bellringer:
Describe a situation where poor communication resulted in an argument or disagreement. 2

3. A process through which two or more people exchange information.
WHAT IS COMMUNICATION?
A process through which two or more people exchange information. 3

4. Why is Good Communication
Important?
Preventing Misunderstandings Unclear communication can cause hurtful misunderstandings.
Building Healthy Relationships Communication is a tool for building good relationships.
Expressing Yourself Good communication skills allow you to let others know what you want and need. 4

5. Communication Styles Do you know what the 3 communication styles are?5

6. Passive Communication
A passive communicator does not offer opposition when challenged or pressured. 6

7. Aggressive Communication
An aggressive
communicator
is hostile and
unfriendly. 7

8. Assertive Communication
When you communicate assertively, you express yourself in a direct, respectful way. 8

9. Examples of the different
communication styles 9

10. Being a good listener is as important
What does it mean to be an Active Listener?
Active Listening means letting the speaker know you are listening and clarifying anything confusing.
Paraphrasing means using your own words to restate what someone else says.
Being a good listener is as important
as being a good speaker! 10

11. Body Language What message do the following forms of
What is another way we communicate without words?
Body Language
What message do the following forms of
body language send?
Opening your eyes wide
Scratching your head
Opening your mouth wide
Snarling
Scrunching your eyebrows in a “V”
Standing straight and tall
Winking
What are other forms of Body Language? 11