1. 95B10-LH 496-VG1 INTERPERSONAL COMMUNICATION SKILLS

2. 95B10-LH 496-VG2 ACTION Understand the use of interpersonal communication skills

3. 95B10-LH 496-VG3 CONDITIONS BSK/SCOPE : The purpose of this lesson is to introduce the student to the use of interpersonal communication skills.

4. 95B10-LH 496-VG4 INTERPERSONAL COMMUNICATION TECHNIQUES Observation. Body language. - Smiles - Frowns - Raised eyebrows - Flushed cheeks - Perspiration

5. 95B10-LH 496-VG5 GESTURES Finger tapping. Clenched fists. Hand wringing. Arm crossing. Fighting stance.

6. 95B10-LH 496-VG6 SPACE RELATIONSHIP Zone 1: Intimate distance. Zone 2: Personal distance. Zone 3: Social distance. Zone 4: Public distance.

7. 95B10-LH 496-VG7 SPACE RELATIONSHIP EXAMPLES Jabbing intimidation zone with finger or hand. Proximity threat or comfort. Touching.

8. 95B10-LH 496-VG8 BEHAVIORS THAT EXPRESS TRUST Cooperation showing willingness to help without force. Submission and compliance. Respectful. Courteous.

9. 95B10-LH 496-VG9 BEHAVIORS THAT EXPRESS TRUST Embarrassment. Withdrawn attitude. Sadness. Grief.

10. 95B10-LH 496-VG10 BEHAVIORS THAT EXPRESS ANGER Aggression. Hostility. Sarcasm. Lack of cooperation. Frustration.

11. 95B10-LH 496-VG11 BEHAVIORS THAT EXPRESS FEAR Sweating. Sickness. Running away. Freezing in place Nervousness. Overcooperative or submissive. Uncooperative.

12. 95B10-LH 496-VG12 BEHAVIORS THAT EXPRESS CONCERN Offering aid and comfort. Listening. Acts of caring.

13. 95B10-LH 496-VG13 BEHAVIORS THAT EXPRESS INDIFFERENCE Not providing aid. Not appearing to be listening. Not caring.

14. 95B10-LH 496-VG14 REVIEW / SUMMARIZE Observation. Body language. Gestures Space realationships Behavior.