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Stakeholders Communication and Barriers to Consultation

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Presentation on theme: "Stakeholders Communication and Barriers to Consultation"— Presentation transcript:

1 Class Presentation on all Elements of OHS Consultation Process Presented by Matthew Clynk

2 Stakeholders Communication and Barriers to Consultation
Examples of Stakeholders: Employees. Other agencies. Unions. Regulatory authorities. Management/supervisors. Customers. Family. Suppliers. Public. Visitors. Building management and property controllers. Examples of Barriers: Communication and non- compliance. Time. Resources. Lack of consultation. Lack of information or knowledge of industry. Personalities. Lack of training. Lack of responsibility. Lack of accountability. Cultural differences. Poor leadership. Poor management. Funding.

3 Strategies to break down Barriers for Employees – OHS Consultation
Strategies used to break down Barriers for Employees: Lack of communication:- Regular meetings/consultation. Use of s. Disseminating information when you receive it. Lack of time:- Education in time management. Lack of understanding of industry:- Comprehensive staff induction. Visiting different areas of workplace to gain knowledge of industry. Lack of accountability:- Performance Development. Assessment (PDA) - provides accountability for employee and employer. Lack of responsibility:- Delegation of specific tasks and time frames. Lack of funding:- Use of a business case.

4 Strategies to break down Barriers for Employees – OHS Consultation (continued)
Non-compliance:- Encouragement, positive feedback and extend opportunities to improve career. Poor leadership:- Discuss issues and consult with team members. Poor management:- Training. Cultural differences:- Interpreter, if necessary. Using pictures in signs. Staff education. Write in different languages. Different personalities:- Promotion of listening skills. Assessment of personality traits e.g. HBDI.

5 Terms of Reference OHS Use of Force Committee Primary Responsibility:
The OHS Use of Force Committee has primary responsibility for providing direction with regards to OHS issues involving operational members engaged in Use of Force for the Australian Federal Police (AFP). The role of Committee Members is to provide the Chair with relevant advice in support of his or her accountability to the Commissioner. Specific Responsibilities: Provide direction on: Personal Protective Equipment (PPE); The development, implementation and review of UoF training – identify aspects such as body stressing/manual handling, exposure to blood-borne pathogens and fatigue; Correct workstation setup and ergonomics; Full legislative compliance with regards to incident and hazard reporting timeframes; and Preventative or remedial actions identified.

6 Terms of Reference (Continued)
Provide strategic direction on: The prevention and management of injury/illness; Associated targets and performance reports; and Incident/hazard investigations. Membership: National Manager Human Resources (Chair), National Manager Protection, National Manager Aviation, Commander Operations ACT, Coordinator Health, Safety & Rehabilitation, a representative of the Australian Federal Police Association, a representative of the Commonwealth Public Sector Union and three Health and Safety Representatives rotated from the five Designated Work Groups. Two OHS advisors from the National OHS team will be present as observers to the committee. Secretariat services will be provided by a member of the Health, Safety and Rehabilitation team.

7 Terms of Reference (Continued)
Meeting frequency: Once every three months. Additional meetings may be convened out of session, with agreement of members, to address to urgent issues.

8 Human Resources OHS Performance Report for FY 2009/2010 to 31 December 2009 (as at 15 January 2010).
AFP Performance and Benchmarking Graph 1 – Numbers of workplace injury and disease representing claims with a 5th day of incapacity determined in each financial year per 1000 employees – (FY 2009/2010 to 31 December 2009 as at 15 January 2010). The information is adjusted to take account of current staff numbers. # The AFP Premium Group includes Australian Federal Police and Australian Institute of Police Management.

9 Human Resources OHS Performance Report for FY 2009/2010 to 31 December 2009 (as at 15 January 2010).
Graph 2 – Weeks lost time per 1000 employees representing claims with incapacity determined in each financial year – (FY 2009/2010 to 31 December 2009 as at 15 January 2010). * The information is adjusted to take account of current staff numbers.

10 Human Resources OHS Performance Report for FY 2009/2010 to 31 December 2009 (as at 15 January 2010).
Comments: Graph 1 above shows the current claim incidence rate for AFP Premium Group to be If AFP continues at this rate the projected outcome will be unable to meet the set National Target 1 for the number of claims with 5 or more days lost per 1000 employees. Graph 2 above shows that the AFP Premium Group is meeting the set National Target 3 for the weeks lost per 1000 employees. Since financial year 2001/2002 to 2008/2009 the AFP Premium Group achieved a saving of weeks. The saving from having met Target 3 was weeks. The saving from having achieved an improvement beyond Target 3 was weeks.

11 Human Resources OHS Performance Report for FY 2009/2010 to 31 December 2009 (as at 15 January 2010).
Recommendations: One major area of focus for AFP OHS is with early intervention. Early intervention is applied in order to reduce the human and financial impact of work related injury or disease in the workplace, and potentially alleviate the need for a workers’ compensation claim to be lodged. Proper consultation between the injured employee, direct supervisor and OHS case manager could mean a reduction in the cost and number of accepted compensation claims, invariably helping reduce the overall AFP premium cost.

12 Human Resources OHS Performance Report for FY 2009/2010 to 31 December 2009 (as at 15 January 2010).
Incident and Compensation Claims Report Graph 3 – Total AFP incidents per month by Financial Year Comparison

13 Human Resources OHS Performance Report for FY 2009/2010 to 31 December 2009 (as at 15 January 2010).
Graph 4 – Total AFP Accepted Workers Compensation Claims per month by Financial Year Comparison.

14 Human Resources OHS Performance Report for FY 2009/2010 to 31 December 2009 (as at 15 January 2010).
Comments: Graph 3 above shows a reduction of five reported incidents (equivalent to approximately 1%) for financial year 2009/2010 to 31 December There are 505 reported incidents compared to 510 for the same period in the previous financial year 2008/2009. Graph 4 above shows a significant reduction of 86 compensation claims (equivalent to approximately 56%) for financial year 2009/2010 to 31 December There are 67 compensation claims compared to 153 for the same period in the previous financial year 2008/2009. Note: When comparing recent periods with previous year’s data it should be noted that there are a total of 37 undetermined claims for FY 2009/2010 to 31 December 2009 which are yet to be assessed by Comcare. The significant reduction of 86 claims with Graph 4 is positive, however there are 37 undetermined claims. Claim information is difficult in that it fluctuates so often with likely future costs and lag time by Comcare for undetermined claims can misrepresent comparative data within a specified period.

15 Human Resources OHS Performance Report for FY 2009/2010 to 31 December 2009 (as at 15 January 2010).
Graph 5 – Number of incidents reported to result in injury/disease and accepted claims for workers’ compensation by Financial Year (FY 2009/2010 to 31/12/09 as at 15/01/10). Financial Year 2007/2008 2008/2009 2009/2010 to 31/12/09 Number of incidents reported to result in injury or disease 821 930 472 Number of near miss reports 13 69 33 Number of accepted workers compensation claims 286 250 67 SAP data as at 30/07/2008 22/07/2009 15/01/2010

16 Human Resources OHS Performance Report for FY 2009/2010 to 31 December 2009 (as at 15 January 2010).
Graphs 6 & 7: Number of Claims and Cost to Date by mechanism of injury – AFP – Second Quarter of the Financial Year 2009/2010 (Source of data: Comcare CIS, claim detail as at 15/01/2010, case estimate date 31/10/2009). Note: When comparing recent periods with previous year’s data it should be noted that the data on the current period is the least mature and may not give a definitive view of related performance. It should be noted this is not a true reflection of likely future costs. Comcare’s next case estimates are scheduled for the first week of February 2010.

17 Human Resources OHS Performance Report for FY 2009/2010 to 31 December 2009 (as at 15 January 2010).
Comments: Claims associated with Body stressing were the most frequent type of claim for the second quarter of 2009/2010 financial year. Injuries have decreased by six (equivalent to 35%) compared to 17 in the same period for 2008/2009 financial year. Majority of the 11 accepted claims involve sprains/strains. These resulted from Operational Safety Training, whilst maintaining physical fitness, the apprehension of offenders and whilst lifting and moving heavy items. Recommendations: A new project officer has been engaged for a period of three years to look at body stressing Claims. This initiative will help identify body stressing claims in more depth and aim at reducing the body stressing claim rate.

18 THANKYOU Any Questions???


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