1. Moody International s.r.o. Karlovy Vary 27. - 28. 4. 2005 Tomáš Lulek Ing. Radoslav Černý

2. Introduction PMG - Process Management Group PMG - Process Management Group Moody International s.r.o. Moody International s.r.o.

8. ASSESSMENT PROCESS The assessment process is: - very open - clear and although the assessment is very demanding, it is - fair

13. QUESTIONNAIRE

14. QUSTION(S) – ANSWER(S)

15. Marking - Labels

19. Positive findings: Management commitment is very good. Training process is managed according to the requirements (legislative requirements, requirements of the customers and management) The internal audits are made to find all potential risks and impulses for improvement (results of QMS and EMS). Procedures and work instructions are described in sufficient details People use the personal protective equipment Requirements regarding the First Aid are met Protection of environment at good level Maintenance of the equipment has preventive nature Inspections are made regularly

20. Negative findings: I have no negative experience from the process of assessment. I thing it is normal. Reason for it is the fact, that these „my“ assessed companies wanted something to do for itself, for better cooperation with customers. And if somebody wants to do it is much better than somebody has to do it.

21. I am ready to answer all your questions.

22. Thank you for your attention Radoslav Černý cerny@prmg.cz admin@moody-int.cz