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Content analysis of library system vendor’s RFP proposals WIN SHIH UNIVERSITY OF SOUTHERN CALIFORNIA
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USC Libraries 23 libraries & information center 250 staff members $42 million annual budget 5.1 million print volumes 350,000 serials in print & electronic 724,00 eBooks 925,106 digital archive items
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USC Libraries IT Systems ILS: SirsiDynix Symphony (1996- ) 5.1 million item records ERM/Discovery: ProQuest Intota / Summon (mid-2000- ) 1+ billion records Digital Library: OCLC CONTENTdm (2011- ) 925,000 digital items
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RFP Objectives & Scope Enhance user experience Optimize business process / workflows Develop a shared library services platform
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Participating Vendors EBSCO Ex Libris Innovative Interfaces OCLC ProQuest SirsiDynix
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Proposed Solutions Ex Libris: Alma-Primo or Alma-Summon Innovative: Sierra-Encore Duet OCLC: WorldShare Management Services-WorldCat Discovery Services SirsiDynix: BLUEcloud-Symphony-EBSCO Discovery Service
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Content Analysis A research technique for making replicable and valid inferences from texts (or other meaningful matter) to the context of their use Krippendorff, 2010, p. 234 Krippendorff, K. (2010). Content analysis. In Encyclopedia of research design (pp. 234-239). Thousand Oaks, CA: Sage Publications, Inc.
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RFP Analysis
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Open Architecture, Open System Service-oriented architecture Our system is open - not a "Walled Garden“ (SirsiDynix) Interoperability through APIs/Web services Alma utilizes web services and RESTful APls for online integrations with applications Developer network
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Content, Resource Management, Discovery Convergence III & Sirsi: 2+ billion records (EBSCO KB) OCLC: 1.9+ billion records, vendor- neutral Ex Libris: 1 billion (Primo); 2.5+ billion (Summon)
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Web-Scale & Multi-tenancy Cloud-based, SaaS environment Multi-tenant architecture Ex Libris Alma (monthly), Primo (quarterly) OCLC WMS (quarterly) EBSCO EDS ProQuest Summon (quarterly) Browser-based interface
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Mobile Support Mixed Sirsi’s BookMyne, Enterprise, BC III’s Mobile Worklists, MyLibrary!, Sierra HTML 5, responsive design Alma, Primo WMS
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Strategic Support with Analytics New component Data analysis and prediction Integration and comprehensiveness Dashboard and access Visualization Benchmarking
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Strategic Support with Analytics SD: BC Analytics (MicroStrategy engine) + EBSCOadmin OCLC: SAP’s Business Objects and Web intelligence III: Sierra Statistics, Decision Center EL: Alma Analytics (Oracle Business Intelligence Enterprise Edition)
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Lists SD: BCLUEcloud Lists EL: Leganto & SIPX OCLC: WDS Course reserves/reading lists
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Q & A Thank You
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