1. Leveraging TBSM Across the Enterprise Component deployment and utilization
Thomas Ryan – Tivoli TBSM Support Engineer

2. Agenda Omnibus: Event Aggregation Management with Omnibus
Webtop: Active Event lists, Event Management
TIP: Leveraging LDAP and SSO (Single Sign On)
TBSM: Building Meaningful Organizational Displays
Q & A

3. Omnibus & Webtop

4. Architecture: Omnibus
Netcool ObjectServer
Event Sources
Normalized
Data Networks
Systems/Applications
Voice Networks
Management Systems
End User Experience/
Transaction Monitoring
Security/Firewalls
Non-IT Resources
Memory resident database
Event Repository
De-duplication
Automations
Correlation
Omnibus Manager of Managers
Advanced Filtering & Viewing
Disaster Recovery/Redundancy
Automatic Failover & Failback
FailOver Omnibus Server
Over 1000 Probes

5. Webtop
Event Management through Web-based graphical views
Event Lists
Maps
Filter/View Builders
Tools
Charts
Real-time & Historical Views
Context-sensitive tools
Advanced Filtering & Viewing
Netcool Webtop

6. Webtop
Event Filtering

7. Class & Group Based Tools
Webtop
Class & Group Based Tools
Class Based tools are executable only when the selected event’s Class field value matches the Classes that are configured in the tool.
Display a selection of tools that are only applicable to the user and type of event.

8. LDAP and Single Sign On

9. Configuring LDAP through TIP
LDAP/SSO
Configuring LDAP through TIP
LDAP Configuration
Simple GUI Setup
Enables SSO
Uses RSA Algorithm
Simplifies Group Administration
Simplifies User Administration

10. TBSM Architecture

11. Architecture: Event & Alarm Presentation
Display / Presentation
Architecture: Event & Alarm Presentation
Events Sources
Data Networks
Systems/Applications
Voice Networks
Management Systems
End User Experience/
Transaction Monitoring
Security/Firewalls
Non-IT Resources
TBSM/Webtop
Inventory
SLA
Databases
DLA/TADDM
Normalized
Omnibus Manager of Managers
TBSM/Webtop
Single Pane of Glass
Highly Scaleable
Dashboarding
Web-Based
User/Group/Roles
FailOver
Omnibus Server

12. Architecture: Tivoli Business Service Management
Business Services Management
Architecture: Tivoli Business Service Management
Event Sources
TBSM
CMDB
SLA
Knowledge Base
DLA/TADDM
Data Networks
Systems Applications
Voice Networks
Management Systems
End User Experience
Transaction Monitoring
Security/Firewalls
Non-IT Resources
TBSM/Webtop
Omnibus Manager of Managers
Normalized
TBSM
Model Business Services
Display KPI’s
Customizes Business Views
Track Real-Time SLA’s
& Dashboards
FailOver
Omnibus Database

13. TBSM Dashboards

14. Business Services Management
Trading

15. Tivoli Single Effective Interface: Business Dashboard
Business Services Management
Tivoli Single Effective Interface: Business Dashboard
Realtime Business Indicators
Online Trading
Impact on how other applications affected
Auto-Service Dependency Mapping
Service Status Indicators
Domain Status Indicators
Realtime Operational Indicators
Root Cause & Service Impact Analysis
Third Party Data
The Business Dashboard provides a rich array of potential business intelligence to a customer and it is possible to show this information in a variety of different fashions, so the customer can choose the RIGHT kind presentation layer for THEIR business metrics.
Different users of the system can have dashboards that reflect their own roles in the business service.
Realtime & Historical Reports
Event Summary Indicators
Realtime SLA Tracking

16. Example Dashboards

17. Example Dashboard

18. Example Dashboards

19. Example Dashboards

20. Service Status Overview

21. Application Metrics and Service Status View

22. Marginal Performance Degradation for Billing

23. Operational Service View

24. Billing Service Model Zoom In

25. Operational View during Critical Scenario

26. Drilldown to Service Impacting Events with ability to take action

27. Business Metrics View during Critical Scenario

28. SLA Report for All Services

29. SLA Report for components of Billing

30. Summarization
IBM Tivoli Netcool Omnibus offers a flexible, scalable, highly available event consolidation platform that serves a true “Manager of Managers”
IBM TIP Allows organizations to leverage existing LDAP groups, simplifying group and user management.
IBM Tivoli Netcool Webtop provides the ability to visualize and take action on IT events.
IBM Tivoli Business Service Manager helps align IT with the business, indicating the overall health of particular business services.

31. QUESTIONS?