1. jobs for teens PLANNING 10

2. 2 common jobs for teens CUSTOMER SERVICE MANUAL LABOUR

3. Customer service *working w/ people in person, on phone, online *malls, dep’t stores, fast food restaurants, full service restaurants, coffee shops, gas stations, theaters, big box retailers, plus more... *working w/ people in person, on phone, online *malls, dep’t stores, fast food restaurants, full service restaurants, coffee shops, gas stations, theaters, big box retailers, plus more...

4. some desirable qualifications for customer service AVAILABILITY RELIABILITY FLEXIBILITY

5. AVAILABILITY These employers are often open long hours & seven days a week. Staff are needed to work: weekdays, weeknights, weekends and holidays. If you believe you have better availability than most of your competitors, then include it on your resume.

6. reliability Needed as customer service depends on it. “Dependability & punctuality” are key. Prove your reliability through: past performance reviews from employers, school attendance records, letters of recommendations, and telephone/email references.

7. FLEXIBILITY *Employers want flexible employees due to scheduling & shift changes that occur in this job field. *You may need to stay late, come in early, work on days off or in other locations. *Show your flexibility through references, acknowledging the importance of it, and giving examples from your past. *Employers want flexible employees due to scheduling & shift changes that occur in this job field. *You may need to stay late, come in early, work on days off or in other locations. *Show your flexibility through references, acknowledging the importance of it, and giving examples from your past.

8. *jobs found in roofing, construction, warehousing, landscaping/gardening, painting, maintenance, and many others... *it can be very physically demanding/tiring work & employers look for the following: MANUAL LABOUR

9. PHYSICALLY FIT You may be required to move or lift heavy things, move or walk a lot, work in all kinds of weather, work in heights, or operate heavy machinery. Demonstrating these strengths above may help move your resume to the top.

10. safety *These jobs can be dangerous & require employers to be “safety- oriented”. *Training in first aid, workplace safety or handling hazardous materials can be important qualifications. *You may need to provide your own hard hat, gloves, steel toed boots, harness, etc. *These jobs can be dangerous & require employers to be “safety- oriented”. *Training in first aid, workplace safety or handling hazardous materials can be important qualifications. *You may need to provide your own hard hat, gloves, steel toed boots, harness, etc.

11. transportation Reliable transportation is commonly required for these employees. Why? Often these jobs are not in residential areas, or on bus routes, and may require you to work at different sites or deliver supplies. ***If you have a driver’s license and/or regular access to a vehicle, this may be important to include on your resume.

12. Transportation Continued...

13. In summary... What can you do to stand out? How can your application, resume & cover letter be moved to the top of the pile? **Use as many resources, people and support that you can to help you with your job search and preparation. **I will help you to the best of my ability this semester. Please ask for help when needed.