1. Bluewave Technology Harry Dunne Managing Director

2. Bluewave Technology Group Harry Dunne Director – Harry.Dunne@bluewavegroup.eu – Tel +353 86 8315433

3. About Us : Salesforce Silver Alliance Partner Local Company of 29, employing a team of certified Salesforce Sales Cloud, Service Cloud and Pardot professionals helping customers generate and save revenue through the Customer Success Platform.

4. Why CRM ? Customer Data is one of your companies most valuable assets Millions of Euro is wasted every year on dropped leads Critical customer information leaves the office every Friday and returns every Monday Can you currently manage your pipeline I need to ensure leads get into the right hands instantly when they come into the office Reduce Customer Churn. Proactively prompt your staff to follow up with clients

5. Why Salesforce ? No.1 CRM solution in the world Consistently awarded for ease of use Easy to customise Cloud Based : No hardware hassles Its your data : Your system : Regardless of your relationships with manufacturers Fully supported on iPhone, iPad, Android devices The most advanced cloud based security model in the industry Truly democratic : A business of 3 users, uses the same system as Dell Computers or Chase Manhattan

6. Complete SFDC Solution Our customers throughout Ireland are benefiting from a complete end-to-end solution incorporating their marketing, sales and customer service teams.

7. Company Culture We build long term business relationships We bring the best and worst of our customers experience from the field We recognise this solution is a business solution that happens to involve technology Our clients success is the No.1 priority to all engagements with us, if they are successful we are successful We are building a business for the long-term, no short cuts. We were founded in 2000

8. Approach We believe in defining collectively the goals of the project. The goal is not a successful Salesforce Implementation. The goal is to enable our clients to market, sell and provide service to their clients more effectively because only then will they.. Generate more prospects Generate better quality prospects Develop more opportunities Close more deals Retain, service and resell to their customer base Reap the financial benefits

9. Salesforce : Customer Screen

10. Salesforce : Contact Screen

11. Salesforce : Opportunity Screen

12. Salesforce : Trade In Screen

13. What Next ? FTMTA have funded the build of a Salesforce environment specifically for members. They have also negotiated a rate for the Salesforce licenses. Details of the offering (Available until 31/12/2015) Salesforce License per User : List Price €324 per user per annum Members purchasing 1 -5 license's can obtain 10% discount Members purchasing 6 – 10 licenses can obtain 15% discount. Implementation Cost : €850

14. Thank You Q & A Harry Dunne +353 86 8315433 Harry.Dunne@bluewavegroup.eu