1. Communication and conflict
Chapter 9 Review
Communication and conflict

2. Conflict and communication
What is an example of an image conflict?
Value conflict?
Relational conflict?
What is an example of symmetrical escalation?
What is Pursuit-Withdrawal
On the explanatory process model, what is the difference between proximal outcomes and distal outcomes?
What are the four parts of the four part model for understanding conflict?

3. Chapter 10 lecture/recap
Close relationships
Chapter 10 lecture/recap

4. Relationships and Interpersonal communication
How are they related?
Communication
Indicates close relationships
Develops close relationships
Interpersonal relationship same as interpersonal communication?

5. Types of relationships
Role relationships vs. Close Relationships
Close relationships = unique communication patterns:
Can the two overlap?

6. DEFINING/Framing close relationships
Cultural Performances
Cognitive Constructs
Relational scripts
Basic vs. Complex constructs
Linguistic Constructs
Labeling
Gender
Culture
Relational culture
Application Paper #2
Examples:
Remember Meredith and Cristina?

7. Types of relationships
Romantic relationships
Families
Defining family
What’s your definition?
Family stories
Example: The Cosby Show
What does the clip say about their relational culture?
Rituals (everyday interactions, traditions, or celebrations)

8. Communicating in close relationships
Systems Theory
Dialectics Theory
Social Exchanges Theories
Stage Models

9. Systems Theory Relationships as living systems 6 part system Wholeness
Interdependence
Hierarchy
Boundaries or openness
Calibration or feedback
e.g. communication
Equifinality

10. Dialectics theory Autonomy vs. Connection Novelty vs. Predictability
(3:20 mark)
Novelty vs. Predictability
For example: romance and surprises 
Judgment vs. Acceptance
Affection vs. Instrumentality
Public vs. Private
Ideal vs. Real

11. Social exchange theories
Social exchange (costs vs. rewards)
Theory of Interdependence
When costs outweigh rewards
Comparison level
Comparison level of alternatives
Relative power position

12. Knapp’s stage models Initiating Experimenting Intensifying Integrating
Coming Together
Coming Apart
Initiating
Short-term attraction vs. Long-term attraction
Experimenting
Small Talk
Intensifying
Integrating
Bonding
Differentiating
Possible conflict?
Circumscribing
Stagnating
Avoiding
Terminating

13. To maintain and/or repair
How To communicate
To Begin
To maintain and/or repair
Networking
Offering
Approaching
Sustaining
Affinity seeking
To maintain
Preventative Maintenance (assurance, openness, positivity, sharing tasks, social networking)
Support
Using Humor
To repair
Corrective Maintenance
Meta-Communication
Apology

14. Application Exercise Choose a partner Read story and answer questions
Number responses