1. UNDERSTANDING SAFEGUARDING DATA Jane Shuttleworth 22 nd May 2013

2. OUTLINE Cars and aeroplanes Performance indicators Munro and performance information Inputs, process, outputs and outcomes Organising and analysing performance information – with couple of examples Final thoughts

3. USE PICTURE OF SIMPLE DASH BOARD – EG VERY OLD MORRIS MINOR

4. USE PICTURE OF DASHBOARD WITH A FEW MORE DIALS

5. USE PICTURE OF AIRCRAFT DASH BOARD

6. PERFORMANCE INDICATORS Indications – happening or not happening Suggesting something is taking place Signals Create a dashboard Never “chase” one indicator Always look out for relationships Consider “herd leaders” or bellwethers Discuss, analyse and interrogate

7. MUNRO FINAL REPORT “........undue importance given to performance indicators and targets which provide only part of the picture of practice, and which have skewed attention to process over the quality and effectiveness of help given.” Recommendation 4: Local authorities and their partners should use a combination of nationally collected and locally published performance information to help benchmark performance, facilitate improvement and promote accountability. It is crucial that performance information is not treated as an unambiguous measure of good or bad performance as performance indicators tend to be.

8. ORGANISING PERFORMANCE INFORMATION Journey of the child Outcomes based accountability Balanced scorecard Others?

9. JOURNEY OF THE CHILD Step by step through the process Pathway child would follow Comparative activity information will provide information on thresholds

10. JOURNEY OF THE CHILD Creating a dialogue What’s most interesting What’s missing Top 5 and why? What’s the story?

11. INPUTOUTPUTOUTCOME What goes into providing the service Activity that has taken place Impact or difference made.

12. OUTCOMES BASED ACCOUNTABILITY Mark Friedman HOW MUCH DO YOU DO Activity HOW WELL DO YOU DO IT Quality IS ANYONE BETTER OFF Outcomes

13. BALANCED SCORECARD Kaplan and Norton FINANCIALCUSTOMER LEARNING AND GROWTHINTERNAL BUSINESS PROCESSES

14. AN LSCB BALANCED SCORECARD? PERFORMANCE INFORMATION Set of indicators - numbers QUALITATIVE FEEDBACK FROM AUDITS QUALITATIVE FEEDBACK FROM STAFF QUALITATIVE FEEDBACK FROM CHILDREN/YOUNG PEOPLE AND PARENTS

15. BETTER UNDERSTANDING OF SAFEGUARDING DATA Triangulating evidence from different sources Being curious Rigorous interrogation of the evidence The story