1. 1 Leadership & Management Skills

2. 2 Good Leadership Self – ControlSelf – Control Firm CourageFirm Courage Sense of Justice & FairnessSense of Justice & Fairness

3. 3 Good Leadership Clearness of Plans Positive Mind A Pleasant Personality

4. 4 Compassion & UnderstandingCompassion & Understanding Sacrifice & Doing MoreSacrifice & Doing More Completeness of DetailsCompleteness of Details

5. 5 Good Leadership Responsibility Getting Cooperation Leading by Example

6. 6 Reaching Out To Others Show loving CARE for people. Take every opportunity to HELP.

7. 7 Keep good MORALITY every time.Keep good MORALITY every time. Practise great PATIENCE.Practise great PATIENCE. Use ability to SERVE.Use ability to SERVE.

8. 8 Reaching Out To Others Practise RIGHT SPEECH.Practise RIGHT SPEECH. Develop the STRENGTH to succeed.Develop the STRENGTH to succeed. SERVE the NEEDS of others.SERVE the NEEDS of others.

9. 9 Reaching Out To Others Have high INTEGRITY and HONESTY.Have high INTEGRITY and HONESTY. Have COURAGE to face obstacles and problems and to OVERCOME them.Have COURAGE to face obstacles and problems and to OVERCOME them.

10. 10 Cultivating a Winning Personality S Smile as much as possible. Show genuine interest in other people. Show honest and sincere appreciation.

11. 11 Cultivating a Winning Personality Be a good listener.Be a good listener. Consider the other person’s needs and interests.Consider the other person’s needs and interests. Make the other person feel important in a sincere manner.Make the other person feel important in a sincere manner.

12. 12 Cultivating a Winning Personality Arouse an eager want in the other person. Try to remember a person’s name. Don’t criticize, condemn or complain.

13. 13 Human Relationship Laws Be polite and well-mannered.Be polite and well-mannered. Be cheerful. Smile.Be cheerful. Smile. Remember people’s names.Remember people’s names. Be a good listener.Be a good listener.

14. 14 Human Relationship Laws Show appreciation.Show appreciation. Show a sincere interest in others.Show a sincere interest in others. Be kind and helpful.Be kind and helpful. Be patient, tolerant and understanding.Be patient, tolerant and understanding.

15. 15 Human Relationship Laws Do not argue with people. Watch your speech. Don’t brag. Let your virtues speak for themselves.

16. 16 Human Relationship Laws Never criticize without complimenting.Never criticize without complimenting. Refrain from discussing issues that will hurt other people.Refrain from discussing issues that will hurt other people. Do unto others as you want others to do unto you.Do unto others as you want others to do unto you.

17. 17 Effective Speaking Define the Purpose of your speech.Define the Purpose of your speech. Get to know your audience.Get to know your audience. Prepare and organize your material.Prepare and organize your material. Get attention at the Introduction.Get attention at the Introduction.

18. 18 Effective Speaking Make an Effective Conclusion.Make an Effective Conclusion. Use Audio-Visual Aids where necessary.Use Audio-Visual Aids where necessary. Speak from brief notes or points.Speak from brief notes or points. Watch your Body Language.Watch your Body Language.

19. 19 Effective Speaking Be Aware of the way you speak. Adopt a proper posture. Be your natural self. Remember to practise.

20. 20 Effective Speaking Spice up your Speech with wit and humor. Avoid negative elements. Show Enthusiasm in your speech. Concentrate. Be Mindful.

21. 21 Effective Speaking Handle Questions intelligently.Handle Questions intelligently. Be Honest and Sincere.Be Honest and Sincere. Exercise Flexibility in your speech.Exercise Flexibility in your speech. Have a Positive Mind.Have a Positive Mind.

22. 22 Time Management Have very clear goals.Have very clear goals. Set deadlines and meet them.Set deadlines and meet them. Get your priorities right.Get your priorities right.

23. 23 Time Management Plan and Follow a Programme. Always Be Punctual. Use efficient ways.

24. 24 Time Management Be Alert and Mindful. Practise Strong Discipline. Do not Procrastinate.

25. 25 Time Management Don’t Waste Time.Don’t Waste Time. Concentrate Well.Concentrate Well. Organize your Work.Organize your Work.

26. 26 Time Management Delegate and Share the work. Take good care of your health. Cultivate Good Attitudes and Habits.

27. 27 Coping With Stress Develop Right Views.Develop Right Views. Don’t Set Unrealistic Goals.Don’t Set Unrealistic Goals. Stop Comparing With Others.Stop Comparing With Others. Learn to accept inevitable things.Learn to accept inevitable things.

28. 28 Coping With Stress Make decisions when you need to.Make decisions when you need to. Think Problems through.Think Problems through. Plan and Organize.Plan and Organize.

29. 29 Coping With Stress Take One Thing at a time.Take One Thing at a time. Avoid Procrastination.Avoid Procrastination. Don’t Bottle Up Feelings.Don’t Bottle Up Feelings.

30. 30 Coping With Stress Rest Adequately.Rest Adequately. Do Exercise.Do Exercise. Have Recreational Activities and Hobbies.Have Recreational Activities and Hobbies. Take a Balanced Diet.Take a Balanced Diet.

31. 31 Coping With Stress Have a sense of Humor. Laugh.Have a sense of Humor. Laugh. Lend a Helping Hand.Lend a Helping Hand. Think Good Thoughts.Think Good Thoughts.

32. 32 The End May You All Be Good Leaders and Managers! With Metta, Bro. Oh Teik Bin