1. Groupon Training
June 2011

2. VeriFone as a redemption method
Discussion Topics
Groupon Description
VeriFone as a redemption method
Groupon Redemption only
Payments plus Groupon

3. Groupon Description
Groupon lets merchants start a campaign asking people to give money or do something as a group — but only once a "tipping point" of people agree to participate.
Groupon provides a collective buying point for consumers to pre-pay for these discounts.
Some of the redemptions are redeemed prior to the consumer showing up to the merchant, but many are not. It is for these face to face redemptions Groupon has looked to VeriFone to provide solutions.
VeriFone systems will be used both as a stand alone redemption method as well as redemption in line with card payments.

4. Couponing System Drives Store Traffic
Coupons purchased online are exclusively delivered by Brick and Mortar Retailers 4

5. The purchase process
Select Buy for a specific deal

6. Confirmation and link
After purchasing the deal you will receive a confirmation with a link

7. Groupon Delivery
You will be brought to your Groupon page so you can print your Groupon or optionally have it delivered to your smartphone.

8. Redemption Printout
Then you will have the option to print it out to carry it to the retailer.
This is the number entered for Groupon Barcode

9. VeriFone Redemption Solution

10. Current Payments Vx520 is first out Processor
Innovation
Platform
Processor
Full suite or VeriFone terminals supported via the PAYware Connect gateway
Same platform to deploy PAYware Mobile solution 10

11. Tier I helpdesk, automated downloads, and other management services
Total Managed Service
Tier I helpdesk, automated downloads, and other management services
Processor
Services
Key Injection
Deployment Services
Help Desk
Repair
Training
On-Site Installation
Project Management
Terminal Downloads
Client Services 11

12. Industry leading security to protect transactional data end-to-end
Complete Security
Industry leading security to protect transactional data end-to-end
Processor
PCI Security
Remove POS from Scope
End-to-End Encryption
No In-Store Batches
Tokenization
Security 12

13. Full Suite of Online Management Tools
Robust reporting and asset management tools for merchants and resellers
Processor 13

14. With the addition of Groupon inline with Payments
Mobile Commerce Platforms
$5.00 coupon (routed back to PWC)
$20.00 total sale
$15.00 payment for authorization
Processor
Credit / Debit Payment 14

15. Groupon Redemption Only
Mobile Commerce Platforms
$5.00 coupon (routed back to PWC)
$20.00 total Cash sale 15

16. VeriFone Redemptions
Tokenization – PAYware Connect has the ability to provide tokenization for PAYmedia partners to allow PWC to store tokens that represent credit cards registered with the partner. These tokens allow a credit card to be swiped at the point of sale and to see if that card has been registered with the partner for redemption purposes. This allows a consumer to present their card instead of having to present the Groupon with the barcode or barcode number.
There are two basic implementations of Groupon, but the existence of tokenization will change the flow so that will be pointed out as well.
1) Groupon Redemption Only
2) Payments with Groupon Redemption

17. User Interface VMAC Menu Main Menu Sub Menu 1 SoftPay Sale1, 2 Groupon
Groupon
Cash
Credit
Phone Order1, 2
Void2
Refund2
Settlement2
Force2
Batch Review
Store/Forward1
Send Store/Fwd
Store/Fwd Mode
Help
1 = item not shown if terminal has been loaded with ECVs for Menu Show have been set to “2 -Don’t display on menu” (recommended).
2 = item will be removed from the menu if flagged as ‘disabled’ from SoftPay Connect via the ADMIN message.

18. Normal Sale from SoftPay Menu
Sale transaction will happen like a standard SoftPay transaction. From the main SoftPay menu you will select SALE.
If Tokenization is enabled, PWC will check to see if the card has been registered and if there is a Groupon available for the transaction.
If not, the sale will take place as normal.
If there is, the receipt will reflect Groupon information.
Receipt examples are on the next slide.

19. Sale - Receipt Samples – Differences circled
Sale with Groupon Redemption
Sale with no Groupon

20. Groupon Redemption Flow
From SoftPay main menu select GROUPON
They will be prompted to enter the 8 digit Groupon Barcode ID.
Enter the total transaction amount (not the reward amount)
If configured as Credit plus Groupon, or there is tokenization enabled, the next prompt will be to select Cash or Credit
If Credit is selected:
Swipe or enter credit Card
If debit is enabled it will ask Credit or Debit
If Debit, it will ask follow prompting for PIN
It will display the truncated card, cardholder name, and amount during submission
If Cash
It will display the amount of sale during submission.
Receipts will display as shown on next slide and optionally prompt for customer copy.

21. Groupon Key receipts – Differences circled
Groupon with Credit sale
Cash only Groupon
redemption
Charge to Card
To be collected

22. Reports – Differences circled
Detail
By Card Type
By Transaction Type

23. QRG
SoftPay Connect QRG will be included as a reference for all traditional transaction types
Groupon QRG will also be delivered for Groupon specific steps

24. Other information Terminal components
VMAC
Comm Server
EMA
SoftPay Connect
Terminal configuration controlled by Payware Connect
Enabled transactions drive SoftPay Menu
ISO partner for pilot
US Merchant Services
Freemont CA
Pilot Merchant
Kickback Café – Santa Cruz CA
“Local” TSA support – Ron Cooper
Groupon Client Profile in process