1. When Course Content is Not the Issue How to Identify and Use Resources

2. RECOGNIZING WHEN TO REFER TUTEES TO SERVICES  Tutors need to recognize when to refer tutees to services  Using time inappropriately (socialize, discuss personal issues)  If tutee is tense, shy, non-verbal, or hard to make eye contact with  Behavior changes dramatically from earlier sessions  Depressed: general sadness, weepy, hopeless, unable to focus on academics  Anxious: agitated, acting fearful  Signs of substance abuse: failing to meet obligations, erratic behavior, inability to function effectively due to drug/alcohol intoxication

3. KNOWING HOW AND WHEN TO REFER  Discuss problem with Dr. Stewart  Tutee’s problems are not sole responsibility of tutor.  Offer information about available services.  Suggest a particular service, explain location, how to contact staff

4. IMPORTANT REMINDERS  Tutors aren’t trained counselors. Do not exceed the role of tutor.  Tutors aren’t expected to solve all the problems of the tutee. Primary focus on course work.  Tutors may not be successful with every student.

5. End State  The goal of tutoring is for the clients you tutor to become INDEPENDENT LEARNERS, so that eventually they will not need a tutor, but they’ll know how to teach themselves!