1. AH-HA’S OF CEO INVOLVEMENT EXCERPTS Hillary Lyons Associates LEADERSHIP SYMPOSIUM March 27-30, 2011

2. Ah-Ha’s of CEO Involvement Presented by: Joseph W. Gross, FACHE Former President and Chief Executive Officer St. Elizabeth Healthcare Edgewood, KY Hillary Lyons Associates LEADERSHIP SYMPOSIUM March 27-30, 2011

3. Do’s and Don’ts Do’s Research the prospect Ask top leaders to join Take the right person to the ask CEO sets the expectations Involve the BOT Share the successes Allow access to CEO, Board Offer training Ask vendors Always have the next goal/project in mind Make it fun

4. Do’s and Don’ts Don’ts Under ask Send the wrong person to the ask Waste volunteers time Cut the budget and raise the goal Keep asking the same tired volunteers for leads