1. CV Secretarial Staff Meeting 10:00 – 11:00 a.m. May 26 & 27, 2010 Gonda 5-104 Leighton Lecture Hall

2. AGENDAAGENDA New Clinics (Jenny Dusso) New Clinics (Jenny Dusso) Address Formatting Training Address Formatting Training Missing Person Protocol Missing Person Protocol New Safety Training New Safety Training RACE Exhibit RACE Exhibit New Clinics (Jenny Dusso) New Clinics (Jenny Dusso) Address Formatting Training Address Formatting Training Missing Person Protocol Missing Person Protocol New Safety Training New Safety Training RACE Exhibit RACE Exhibit

3. Address Formatting Training The course is based on the Gregg Reference Manual The course is based on the Gregg Reference Manual Reduce errors in correspondence Reduce errors in correspondence Reduce delays in mail delivery Reduce delays in mail delivery The training is mandatory for those who schedule appointments The training is mandatory for those who schedule appointments Required for CV medical secretaries Required for CV medical secretaries The course is based on the Gregg Reference Manual The course is based on the Gregg Reference Manual Reduce errors in correspondence Reduce errors in correspondence Reduce delays in mail delivery Reduce delays in mail delivery The training is mandatory for those who schedule appointments The training is mandatory for those who schedule appointments Required for CV medical secretaries Required for CV medical secretaries

4. Address Formatting Training (continued) Training is available in two formats: Training is available in two formats: On-line training with quiz to follow slides On-line training with quiz to follow slides Attend Brown Bag session, then go on- line and register for the “test only option” Attend Brown Bag session, then go on- line and register for the “test only option” Requires 100% accuracy Requires 100% accuracy Given two attempts to pass test Given two attempts to pass test Training is available in two formats: Training is available in two formats: On-line training with quiz to follow slides On-line training with quiz to follow slides Attend Brown Bag session, then go on- line and register for the “test only option” Attend Brown Bag session, then go on- line and register for the “test only option” Requires 100% accuracy Requires 100% accuracy Given two attempts to pass test Given two attempts to pass test

5. Missing Person Protocol Employees (outside of area of Incident) Employees (outside of area of Incident) http://mayoweb.mayo.edu/man-epp/missing- person.html http://mayoweb.mayo.edu/man-epp/missing- person.html The policy states to Continue to monitor until the “Missing Person - All Clear” is given. For instances when this happens close to the end of the work day as was the case downtown earlier this month, see the following: The policy states to Continue to monitor until the “Missing Person - All Clear” is given. For instances when this happens close to the end of the work day as was the case downtown earlier this month, see the following: Employees (outside of area of Incident) Employees (outside of area of Incident) http://mayoweb.mayo.edu/man-epp/missing- person.html http://mayoweb.mayo.edu/man-epp/missing- person.html The policy states to Continue to monitor until the “Missing Person - All Clear” is given. For instances when this happens close to the end of the work day as was the case downtown earlier this month, see the following: The policy states to Continue to monitor until the “Missing Person - All Clear” is given. For instances when this happens close to the end of the work day as was the case downtown earlier this month, see the following:

6. Missing Person Protocol (continued) Those who ride the bus or have someone picking them up would be excused to leave and anyone else remaining who could wait until the “all clear”, including managers, would monitor the appropriate areas. Those who ride the bus or have someone picking them up would be excused to leave and anyone else remaining who could wait until the “all clear”, including managers, would monitor the appropriate areas.

7. New Safety Training Supervisors will select the appropriate safety training for employees (Emergency Preparedness). Supervisors will select the appropriate safety training for employees (Emergency Preparedness). Safety Training System will send an e- mail to the employee indicating they should complete their training. Safety Training System will send an e- mail to the employee indicating they should complete their training. Employees within 90 days of their training expiration date will receive an e-mail initially. Employees within 90 days of their training expiration date will receive an e-mail initially. Supervisors will select the appropriate safety training for employees (Emergency Preparedness). Supervisors will select the appropriate safety training for employees (Emergency Preparedness). Safety Training System will send an e- mail to the employee indicating they should complete their training. Safety Training System will send an e- mail to the employee indicating they should complete their training. Employees within 90 days of their training expiration date will receive an e-mail initially. Employees within 90 days of their training expiration date will receive an e-mail initially.

8. RACE Exhibit RACE Exhibit RACE Exhibit RACE Exhibit RACE Exhibit RACE Web site RACE Web site RACE Web site RACE Web site RACE Exhibit RACE Exhibit RACE Exhibit RACE Exhibit RACE Web site RACE Web site RACE Web site RACE Web site

9. NOTE ITEMS Updated Travel Reference Guide (please pick up one on your way out) Updated Travel Reference Guide (please pick up one on your way out) Patient Photo Project Update Patient Photo Project Update Outside Medical Record Envelope Outside Medical Record Envelope Concur and Cliqbook unavailable June 2-7 in preparation for upgrade Concur and Cliqbook unavailable June 2-7 in preparation for upgrade Updated Travel Reference Guide (please pick up one on your way out) Updated Travel Reference Guide (please pick up one on your way out) Patient Photo Project Update Patient Photo Project Update Outside Medical Record Envelope Outside Medical Record Envelope Concur and Cliqbook unavailable June 2-7 in preparation for upgrade Concur and Cliqbook unavailable June 2-7 in preparation for upgrade