1. Information Within An Organisation Additional Exercise 1 ANSWERS NB. As not whole case study was given some of these answers may not be within the text

2. Question #1 (a) (i) Any three of item number size colour quantity logo position 1 mark per point to max of 3 [3] (ii) A description that includes any two of order form in catalogue details completed by customer posted to order processing clerk/sales department 1 mark per point to max of 2 [2] (b) (i) description unit price 1 mark each [2]

3. Question #1 (ii) Looked up (1st) from SOP system / database (1) when item number and size entered (1) [2] (iii) Any three of customer details looked up using customer ID unit price multiplied by quantity item totals added to give sub-total VAT calculated VAT added to give total 1 mark per point to max 3 [3] (c) (Printed) order [1] (d) post internal mail 1 mark each [2]

4. Question #2 (a)Item number Quantity1 mark each [2] (b) (i) size colour1 mark each [2] (b) (ii) Selected from drop down lists [1] (c) Purchase order [1] (d) Any five of quantity subtracted from number in stock number remaining compared with re-order level item added to order list check number on list from each manufacturer if >3 generate purchase order number remaining subtracted from required stock level to calculate number to be ordered (manufacturer ID used) to look up manufacturer details 1 mark per point to max 5 [5]

5. Question #2 (e) Any suitable suggestion a design might be about to be replaced (1) so no further stock is needed (1) a customer may have placed a large order (1) so that extra stock is needed. (1) order can be cancelled (1) if error in data entry (1) Up to 2 marks - point plus expansion [2] (f) Any suitable suggestion eg more than three garments must reach re-order level (1) may completely run out of some before order is made (1) human error – incorrect quantities may be entered (1) so stock level on system may not be correct (1) Up to 2 marks – point plus expansion [2]