1. Marjo Rutjens, Open University of the Netherlands Marlies Bitter-Rijpkema, Kees Pannekeet Recommendations for e- learning in New Product Development teams eLearning Baltics 2009 Rostock Warnemünde 19.06.2009

2. Innovative design of new products Globalisation of companies and markets Geographic distances Broader range of competencies Involve costumers Learn from each other ….. More ict Challenges New Product Development

3. Supporting collaboration for innovation http://share.skype.com/ Need for one collaborative creativity support environment

4. idSpace Computer supported web based environment for professionals Collaboration Enhance creativity Elicitation knowledge Share knowledge Earlier ideas can be recaptured

5. Facts about the project FP7 funded STREP, work programme ICT, Technology Enhanced Learning 1,8 Mio € 9 partners, 6 countries, 7 WPs Started April 2008, ends March 2010 URL: http://www.idspace-project.orghttp://www.idspace-project.org

6. idSpace partners Tooling of and training for collaborative, distributed product innovation

7. New ideas Online poll StudentenWerk Dutch employees "Where do you get the best work ideas? Answers In bed 36,4 % Under the shower 29,1 % On vacation 16,3 % During the job 9,1 % During a brainstorm with my colleagues 9,1 % http://www.sum.nl/item/1184

8. Collaboration and innovation: Co-creativity. Collaborative creativity requires -Generation of new perspectives, new ideas -Articulation of ‘tacit’ knowledge -Exchange of ideas, finding common ground -Learning from each other, -Using existing knowledge -Evaluation of ideas -Collaborative ‘construction’ of new proposition

9. Creativity  Learning Exploration Inquiry Combination Transformation Reflection on actions Feedback Perspective taking Finding common ground Progressive inquiry Finding new associations Reflection on action Integrating lessons learned Feedback

10. Work based learning Embedded in ongoing work Opinions, practices and feedback from peers (Billet, 2000,2001; Boud, 1994) Discussions mediate transformations in knowledge of individual and co- construction of collective understanding

11. CSCL CSCW Supportive instrumentation and scenarios for computer supported collaboration and learning CSCL strategies to enhance student’s learning CSCW primarily concentrate on team performance

12. Learning support for News Product Development teams

13. Eliciting knowledge (CSCL) Scaffolding collaborative knowledge building Progressive inquiry Articulation of team members tacit knowledge and on process of sense making. conclusion Multiple formats to express new ideas are necessary and adaptive support during further evolution of the ideas

14. Maximize co-creativity for innovation with support Support for: person, product, process, press (context) Fit for purpose, team & context Customized for work-based, performance driven learning for New Product Development Adapted to person-team characteristics Tailored to context of distributed team Making use of collaborative and creative strategies Benefiting from technology support for creativity

15. Adaptable, tailored recommendations Integrate support on use of creativity techniques with suggestions for effective learning and working. (proven heuristics from the domain of creativity, learning, CSCL and CSCW research) Patterns (well known solutions to recurring problems) (flow patterns for e-learning) Base for scenarios (how to act, which creativity technique to use, what steps to be taken in the process and articulation and expression of ideas)

16. Learning Theoretical concepts Pedagogical strategies Creativity Theoretical concepts Creativity techniques (Design) Patterns Collaborative Learning Flow Pattern (CLFP) Creativity Technique Flow Pattern (CreFP) Use patterns (in idSpace) Combinations of (parts of) CLFP’s and CreFP’s Based on -user selection -customized recommendations (awareness)

17. Customized recommendations No “cook book” (prescriptive) type of learning support Recommendations (learning) –to create space for the acquisition of new perspectives –to enhance collaborative meaning making –to apply a specific creativity method –to assess common ground –to organize effective creative collaboration –to cope with risk, failure and breakdown, …… Supportive advice (context awareness) –explicit request by participants (M or GM) –automatically generated by the system (S)

18. Let Me Sleep on It: Creative Problem Solving Enhanced by REM Sleep Research led by a leading expert on the positive benefits of napping at the University of California, San Diego School of Medicine suggests that Rapid Eye Movement (REM) sleep enhances creative problem-solving. The findings may have important implications for how sleep, specifically REM sleep, fosters the formation of associative networks in the brain. Findings will be published in the June 8th online edition of the Proceedings of the National Academy of Sciences (PNAS) 2009. http://ucsdnews.ucsd.edu/newsrel/health/06-09Mednick.asp

19. Questions? 19

20. The present work was carried out as part of the idSpace project on Tooling and Training for collaborative product innovation http://idspace-project.org It is funded in part by the European Commission FP7-IST- 2007-1-41, project number 216799 Partners are ounl, aau, ucy, ems, link mv, uprc, uni hildesheim, morph, sas