1. Essence of Care Benchmarking The Allied Health Professional (AHP) experience

2. Benchmarking Reviewed Strengths Weaknesses Opportunities Threats

3. Strengths Common Language Simple principle Works in the clinical setting Non threatening performance indicator

4. Weaknesses Staff have a tendency to go off on tangents Best Practice Standards need to be available for consultation first

5. Opportunity Encourages a culture of promoting small change Empowers staff at all levels of seniority Promotes communication between and within staff groups Stimulates new ideas and problem solving

6. Threat (of it and to it) It requires commitment from Trust Senior Management Cost implication of change Time factor of meetings, audit and reviews etc

7. Summary Essence of Care bench marking isn’t as easy as it seems. Needs strategic planning May result in the re-allocation of resources Essential to do it in small bite size projects Don’t attempt to look at more than one area or factor at a time.