1. Secrets of Body Language: Enhancing Your Nonverbal Communication Skills

2. Practice Makes Perfect

3. We cannot not communicate.

4. What is Communication ? Communication is defined as: “the process by which one person stimulates meaning in the mind of another person using both verbal and non verbal messages.”

5. Types of Communication Spoken Oral use of words Verbal – what we say Para-verbal – how we say it Non-Verbal Gestures and body language Physical Appearance Gesture & Movement Face & Eye Behavior Vocal Behavior Space Touch Environment Time Written Written word

6. Verbal – Vocal – Visual Verbal Message itself Words we say Vocal Pitch Speed Visual What people see Face & Body

7. Appearance

8. Gestures and Movement

9. Facial Expressions

10. “I didn’t say you were wrong.” Vocalics - How You Say It

11. Proxemics

12. Intercultural

13. NONVERBAL IMMEDIACY

14. Touch, Environment, and Time

15. “Language is a more recent technology. Your body language, your eyes, your energy will come through to your audience before you even start speaking.” Peter Guber