1. An Introduction to Asset Management Part 1: Review of AM When you know better you do better Maya Angelou By: Heather Himmelberger

2. The 5 Core Components of Asset Management CURRENT STATE OF THE ASSETS CRITICALITY

3. ASSET MANAGEMENT IS…… A PROCESS TO IMPROVE DECISION-MAKING A WAY TO HELP PEOPLE KNOW HOW AND WHERE TO SPEND THEIR MONEY MAINTAINING A DESIRED LEVEL OF SERVICE AT THE LOWEST LIFE CYCLE COST

4. CORE COMPONENT 1: CURRENT STATE OF THE ASSETS THE CUSTOMER PERCEPTION IS YOUR REALITY

5. PICS OF PIPES IN NEW CONDITION NEAT AND NICE next a pic of an old clog pipe Condition of your assets NOTE: add a poll so add picture of an asset ask to decide what conditions they are in Develop a comprehensive registry of all assets

6. PICS OF PIPES IN NEW CONDITION NEAT AND NICE next a pic of an old clog pipe Condition of your assets NOTE: add a poll so add picture of an asset ask to decide what conditions they are in “All Assets” Means:

7. Include At a Minimum Manufacturer, serial number, location, asset ID number, year installed/purchased, condition rating, remaining useful life, replacement cost, any known issues, other USEFUL information

8. PICS OF PIPES IN NEW CONDITION NEAT AND NICE next a pic of an old clog pipe Condition of your assets NOTE: add a poll so add picture of an asset ask to decide what conditions they are in CO FORMS http://www.nmaging.state.nm.us Choose “Documents” and then “Capital Outlay Documents”

9. Take Pictures of the Assets

10. PICS OF PIPES IN NEW CONDITION NEAT AND NICE next a pic of an old clog pipe Condition of your assets NOTE: add a poll so add picture of an asset ask to decide what conditions they are in Keep information updated Make sure any discovered errors are corrected!!!!

11. CORE COMPONENT 2: LEVEL OF SERVICE THE CUSTOMER PERCEPTION IS YOUR REALITY

12. SENIOR FACILITIES ARE IN THE CUSTOMER SERVICE BUSINESS

13. KNOW WHAT YOU WANT TO PROVIDE PRIORITIZE GOALS

14. FOLLOW SMART

15. COLLECT DATA TO MEASURE GOALS