1. The Dunedin Approach Prepared by The Dunedin Oasis Centre for Problem Gambling March 2009

2. The Dunedin gambling environment 53 Venues53 Venues 18 Societies18 Societies 3 Counselling and Health Promotion Services3 Counselling and Health Promotion Services 299 individuals approached The Oasis Centre for Counselling in the last 5 years299 individuals approached The Oasis Centre for Counselling in the last 5 years

3. Barriers “It can’t be done, Dunedin is too big!”“It can’t be done, Dunedin is too big!” “I don’t want you bullying my staff”.“I don’t want you bullying my staff”. “What’s the point they (we) can just wear a hoodie!” “What’s the point they (we) can just wear a hoodie!” “Are we now complicit with the morals of the industry?”.“Are we now complicit with the morals of the industry?”. “It’ll cost a packet!”“It’ll cost a packet!”

4. The Process 1 Participating in 3 monthly Community accountability meeting with Dunedin Casino and DIA.Participating in 3 monthly Community accountability meeting with Dunedin Casino and DIA. Casino vs Class 4 VenuesCasino vs Class 4 Venues A lot of “difficult” telephone callsA lot of “difficult” telephone calls “We’re all in this together”“We’re all in this together” Well attended meeting Well attended meeting 2 articles in the ODT2 articles in the ODT

5. The Process 2 Nominated co-ordinator(s).Nominated co-ordinator(s). Format a letter/form for disseminating information and photograph by post to identified venues.Format a letter/form for disseminating information and photograph by post to identified venues. Just did it. In 3 months we supported 6 people to self excludeJust did it. In 3 months we supported 6 people to self exclude Follow up phone calls to Societies and Venues, fewer “difficult” calls.Follow up phone calls to Societies and Venues, fewer “difficult” calls.

6. Relationships Adaptation on our part from pot-shot mentality to collaboration.Adaptation on our part from pot-shot mentality to collaboration. Mutual problem identifiedMutual problem identified Listening to the problems the societies and venues were having with exclusionListening to the problems the societies and venues were having with exclusion Creatively finding solutionsCreatively finding solutions Continual dialogue and follow up meetingContinual dialogue and follow up meeting

7. The Future Simplifying the paperwork (fax/email)Simplifying the paperwork (fax/email) Our involvement in training of class 4 venue staff. Changing attitudes.Our involvement in training of class 4 venue staff. Changing attitudes. Information cardsInformation cards Re-entry conditions for Class 4 venuesRe-entry conditions for Class 4 venues