1. Users’ Experience of Injecting Problems and Services Glenda Daniels – OUT Service Coordinator glenda.daniels@oxfordshireuserteam.org.uk glenda.daniels@oxfordshireuserteam.org.uk Tel: 07986816955 Gavin Rogers – Harm Reduction Worker gavin.rogers@oxfordshireusertam.org.uk gavin.rogers@oxfordshireusertam.org.uk Tel: 07921711485 Tom –OUT Volunteer Admin@oxfordshireuserteam.org.uk Tel: 07801441095

2. Interactive Workshop: Swap information, good practice and experiences to learn more about how to engage hard to reach users into specialist or general services and highlight the issues users face whilst doing this – what makes a “user friendly” needle exchange?

3. OVERVIEW OF OUT: User Involvement Consultation Peer Education, Hep C and OD projects are “models of good practise” Privileged access consultancy Time limited projects Advocacy Volunteer opportunities NTA Contract And much more………………….

4. Harm Reduction Service Why call it HR service not NX? Mostly users 1 st access with any service Homeless, transient population Based in Night Shelter Showcasing new initiatives and paraphernalia

5. What makes our HR Service so different from other NX services in Oxfordshire? Good 1 st Treatment Experience Consultation Peer/user/ex user led service More time to spend with service users Deeper harm reduction help and advice Training to Reliance and Custody staff in Oxfordshire Police Stations

6. Prevention of access into NX services in general Myths around NX intention e.g: treatment pressure Perception of how they will be treated from years of punitive treatment experiences Confidentiality issues Chemist based NX’s refusing access Treatment by some Chemist staff, especially the larger high street stores

7. Examples of injecting processes We would like to watch two examples from the video and discuss what we see Which group do you believe are putting themselves at risk the most? What behavior can you see that is dangerous from a viral perspective? Please discuss – how can we help users to change these injecting behaviors? What does OUT do to help users to inject safely and dispose of equipment safely?