2. 1996 It was born the “Civic Network” of theCivic Network Municipality of Florence 1998 The Municipality starts “Sending Press” releases through the “Civic Network” 1999/05 The Major and his Deputies contacted through VideoChat / Net Meeeting 1996 / 1999

3. 2000 / 2003 2000 Newsletters & Questions to the Municipalities “Comunicare con l’Amministrazione” 2002 a) The Municipal Offices produce all their Official Acts in digital format on the Civic Network b) The Municipal Council meetings can be followed by citizens through the “Civic Network” Total Transparency

4. 2004 / 2008 2004 The Municipality of Florence leads two of the largest E-government national projects: - PEOPLE (54 National Administrations) Progetti Enti On-line Portali Local E-government - e-Firenze (34 Local Administrations) for Interactives Services on the Tuscany’s TerritoryServices **************** Local PAAS “Supported Navigation Internet Points” 2005 Portal Democratic Participation & on-line ForumDemocratic Participation

5. Developments on Going !! NOT EASY !! www.comune.firenze.it !! THANKS !! Alessandro Villani : a.villani@comune.firenze.it