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UNIT –II Presented By Senthil kumar.N
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TODAYS discussion Review of last class Misbehaviour, types, management intervention 2UNIT II O & B
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MISBEHAVIOUR According to Macmillan dictionary Bad behaviour or behaviour that offend other people UNIT II O & B3
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MISBEHAVIOUR INTERPERSONA L BEHAVIOUR 1.Sexual harassment 2.Violence 3.Discriminat ions INTRAPERSON AL BEHAVIOUR 1.Substance abuse 2.fraud PERFOMENC E BEHAVIOUR 1.Cyber slacking 2.Social learning 3.absenteeism PROPERTY MISBEHAVIO UR 1.Theft 2.Sabotage 3.espionage POLITICAL MISBEHAVI OUR 1.Impression management 2.favoritism UNIT II O & B4
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SEXUAL HARASSMENT Unwelcome advances, requests for sexual favors and other types of verbal physical abuse It is a form of aggression and unethical behaviour It is not only misbehavior but also illegal Sexual harassment occurs because of power difference Harassed employees can file claims for defamation Joking, singing. Bantering, bad signals are some of the sexual harassment It creates job dissatisfaction Any organization support this type of misbehaviour and loss its goodwill and reputation UNIT II O & B5
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AGGRESSION Aggression in work setting this is behavior that brings harm to others It affects psychological as well as physical injury There are two types 1.psycial aggression 2.verabal aggression Physical forms of aggression are pushing, slapping and fists Verbal aggression in the form of words, gossip and rumors. UNIT II O & B6
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AGGRESSIVE Generally males are more aggressive than female employees It can occurs between colleagues, customer and management. Aggression of the employees due to poor management observation It increased pressure for more productively and longer work hours UNIT II O & B7
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BULLYING Bullying is defined as reputed actions that are directed to another worker that are unwanted It create unpleasant situation in the work place Manager often uses the words, your performance is not fair, and you will be punished Bullying enhances labour turnover and absenteeism The manager handle particular employee roughly continuously without any reason UNIT II O & B8
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FRAUD Fraud is defined as intentional act it receiving or misrepresenting in order to induce another individual or group to give up something of value There is no discrimination in manager and non matters for fraud Research studies suggest that more dissatisfied employee and non motivated individual will be to engage in fraud Fraud is a combination of motivation and opportunity UNIT II O & B9
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SABOTAGE Sabotage involves damaging or destroying an organization's colleagues, equipment, data or workplace It is extreme for violence. This type of misbehavior is small form of revenge In sabotage people destroy the person’s career, progress and reputation In sabotage people destroy the data, office files and running machines UNIT II O & B10
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THEFT Theft is defines as the unauthorized taking consuming or transferring of money or goods owned by an organization Theft may be data, information and intellectual property It includes terms such as stealing, misappropriation, grand theft and embezzling Organization conduct honesty and integrity tests at the time of interview and then select the candidates for their job UNIT II O & B11
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MANAGEMENT INTERVENTION Management interventions are the actions taken by mangers to prevent, control or respond to harmful misbehaviour Selection of employee Training and counseling Working environment Ethical behaviour award UNIT II O & B12
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SELECTION OF EMPLOYEE The organization conduct honest test at the time of interview and then select the suitable candidate for the job. The management carefully screens to hire risky individuals UNIT II O & B13
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TRAINING AND COUNSELING The organizations are conducted counseling programes and change the negative attitude of the employees UNIT II O & B14
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WORKING ENVIRONMENT The management create pleasing working environment reduces consequences of misbehavior, fair compensation increase a job satisfaction. It reduces negative attitude of the employees UNIT II O & B15
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ETHICAL BEHAVIOUR AWARD Introduce into the company’s performance evaluation, promotion and merit pay decisions. Ethical behaviour criteria for each employee, illustrating that ethical behaviour is considered to be important and part of the organization’s reward system. UNIT II O & B16
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THANK YOU,,,,, 17UNIT II O & B
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