1. PUBLICATIONS: INSTRUCTION MANUALS FOR HIGHER EDUCATION College catalog Campus calendar Campus map Student handbook College newspaper and campus bulletins Course lists and instructor evaluations

2. SOME PARTICULARLY IMPORTANT PLACES TO KNOW ABOUT The library The learning center The career counseling center

3. ADDITIONAL IMPORTANT SERVICES OR CENTERS Academic help Physical, emotional, and spiritual help Other help Activities and campus life Multicultural centers

4. Academic Help ACADEMIC ADVISORS INSTRUCTORS LIBRARIANS & MEDIA-CENTER STAFF OTHER ACADEMIC SERVICES WHEN ALL OTHER HELP FAILS: THE DEAN OF STUDENTS OFFICE

5. Physical, Emotional, & Spiritual Help Health service Counseling center Security Chapels and religious services Wellness/fitness services Support groups

6. Other Kinds of Assistance Registrar Financial aid Housing Transportation Cashier/Business office Job placement Career counseling Child care Legal services Community services

7. Software Word processing Spreadsheets Database management systems Personal information managers Presentation graphics

8. The Internet & the World Wide Web – –Multimedia form – –Use of hypertext

9. THE WEB: A WORKING VOCABULARY Hypertext markup language (HTML) Hypertext transfer Web site. Web page Web browser Web surfThe Web address Hyperlinks, history lists, and bookmarks

10. TYPES OF SEARCH ENGINES – –Human-organized search sites – –Computer-created search sites – –Hybrid search sites: – –Metasearch sites