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Published byVerity Lane Modified over 9 years ago
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THE IDEAS ACTUALLY WORK! UI COLLEGE OF LAW Tim Evans| Sr. Director – Enterprise Services 9-28-2015
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Background Iowa offers many services and infrastructure centrally Single network, Active Directory, email, others Many services optional for colleges, like servers, storage, applications, helpdesk, desktop support College of Law approached ITS about ways to save money on IT
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Moved to Central Services Servers – closed local data center End User Support – deskside, helpdesk Classroom Support – video lecture capture Web hosting, web design and maintenance File storage, room scheduling, VPN, various custom applications, databases, print mgmt.,
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Results BeforeAfter Savings of $207,892 or 47%
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Keys to Success Support at Top – Dean was driving College IT Staff – fully engaged Central IT Staff – flexible All committed to solving issues Good Service Delivered Takeaway: PEOPLE key, not tech
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