1. Essay Business communications 2009

2. Reference…. Quote: using the direct words from the text. Use quotation marks at the beginning and end of the quote, “…..” For example: In third world countries women work long hours and Adamson (1985, p.4) argues that “The reason for this “hundred hour week” is that most women do two jobs – in the home and in agriculture.”

3. Numbers, dates, data…. General knowledge dates are not referenced. For example, World War II in 1945. This is well known. Data, such as percentages do need to be referenced. For example, the percentage of people using mobile phones in a specific area, like China, or rural Australia. Where can you find this information?

4. http://www.chinatoday.com/data/data.htm This website provides information about mobile use in China. In text example: According to the China Daily website……..(China Daily, 2009). Reference List: China Daily, retrieved Dec. 8 th 2009, China Data. http://www.chinatoday.com/data/data.htm#top

5. www.nationmaster.com This website has information for all countries. This is useful to compare the number of mobile users between different countries. Eg (in text): If you consider the number of mobile owners per capita, China ranked 38 in 2002 (Nationmaster, online). Reference List: Nationmaster, 2002. ‘Media Statistics’. Retrieved on Dec. 8 th 2009 at http://www.nationmaster.com/graph/med_mob_p ho-media-mobile-phones http://www.nationmaster.com/graph/med_mob_p ho-media-mobile-phones

6. Using another reference found in another resource…. Example: In Study Guide, page 21. Dwyer (1993), Cole (1993), Whalen (1995) In text example: Cole (1993), cited in IIBT Study Guide A (2006) states……… In the Reference List use the full reference in Study Guide A for the author, and the reference information for Study Guide A.

7. Essay…..part 1. Assignment Cover Sheet. This sheet is the front page of you assignment. It contains your name, student number, subject, assignment topic and your declaration that your assignment is YOUR work and not someone else.

8. Assessment criteria This is also on the assignment cover sheet. PUSGE Answer the question. Demonstrate an understanding of the communication model Easy to follow and understand Referencing: in text Reference List

9. Your essay…. Topic question is written in full at the beginning of your essay……. Why don’t people listen? What are the barriers to effective communication and what does this mean for getting people to understand what you’re saying? People do not give their full attention……..

10. Reference list This goes at the end of you assignment. It is written on a new page. ALL of the references you have used in your essay are listed with ALL the information – author, date, article title, book title, publisher, website, date of retrieval. This information needs to be in the CORRECT order.

11. Due date….. December 18 th, 2009 Soft copy is emailed to Pauline by midday. –Student number, name –example: 09110703 Peter or Yang Ying –The essay MUST be an attachment and only one document. –Make sure your name is on you coversheet and your essay.

12. Hard copy…… Hard copy is printed and handed into the foreign teacher office BEFORE the deadline, midday on Friday the 18 th. I will be in the office after class at 11:35am. You can hand in your essay in your class during that week. For example, Class 1 and 2 – hand in on Friday Class 3, 4 and 5 – hand in on Thursday 2 + 2 – hand in on Friday.