1. Los Angeles | London | New Delhi | Singapore | Washington DC SAGE’s approach to digital library products for global markets Paul Evans, MD SAGE Asia Pacific

2. Los Angeles | London | New Delhi | Singapore | Washington DC The rationale for developing digital services Trajectory for new business and the need to develop new skill sets Managing innovation Areas of development: video for higher education Areas for development: digital books and supplementary materials Areas for development: interactive e-books Areas for development: online courses Areas for development: SAGE Knowledge collections Areas for development: SAGE Research Methods Areas for development: Adam Matthew primary sources Areas for development: datasets Success to date and learning from experience Topics to cover

3. Los Angeles | London | New Delhi | Singapore | Washington DC The rationale for developing digital services Traditional business Books and journals (print) Slower growth E (faster growth but higher risk) New journal models (OA etc..) Collections of books not just journals New online offerings of all types\

4. Los Angeles | London | New Delhi | Singapore | Washington DC Trajectory for new business and the need to develop new skill sets How do you measure digital business? Listed companies like to maximise proportion shown as digital in order to please shareholders but share of print and electronic from journals can be arbitrary Faster growth of e assumes that over time a majority of the business will be digital. Profit margins may fall while revenues grow New skill sets: innovation managers (project management skills plus); even video producers now.

5. Los Angeles | London | New Delhi | Singapore | Washington DC Managing innovation Special skills to manage. Need creativity but tight management of processes to ensure progress and checking at each stage. Acquire skills by hiring people with a good track record of achievement Organize as separate stream in organization coordinating with traditional staff (the ambidextrous organization). Account for innovation separately to ensure it matches allocation for this while the traditional business (slower growth) continues to provide funding. Do not leave development of new business too late or the old business will not be able to support developments

6. Los Angeles | London | New Delhi | Singapore | Washington DC Areas of development: video for higher education

7. Los Angeles | London | New Delhi | Singapore | Washington DC Vision: By 2016 to have a Social Science platform supporting discovery and access across tens of thousands of content assets, both within and beyond SAGE Knowledge.

8. Los Angeles | London | New Delhi | Singapore | Washington DC Bringing Learning to Life. From undergraduate through to researcher

9. Los Angeles | London | New Delhi | Singapore | Washington DC Product update - platform Platform evolving with user feedback – including search, refine and navigation features MARC Records Q3 Indexed in discovery services Q1 2016 YouTube teaser clips They were very impressed with the interface and how clean it is! (Sales visit, Liberty University, US)

10. Los Angeles | London | New Delhi | Singapore | Washington DC Areas of development: digital books and supplementary materials

11. Los Angeles | London | New Delhi | Singapore | Washington DC College Digital Products edge edgeselect ebooks IEBs courses ILOs and video 3 rd party digital solutions

12. Los Angeles | London | New Delhi | Singapore | Washington DC Content Led 2014 TAA Most Promising New Textbook 2014 CCPA Book Award 2014 Best Social Science Instructional Solution 2015

13. Los Angeles | London | New Delhi | Singapore | Washington DC Must Include: Pre/Post-Test & Personalized Study Plan E-text content All required SAGE edge Open items May Include: Interactivities (also called ILOs) Journal Articles Extensive Original Video Access to Box D products (State Stats, etc) Other Unique Content Adaptive Activities Adaptive Quizzing Additional text content Must Include: Action Plan Learning Objectives Flashcards Quizzes Multimedia Links May Include: Original Video Additional text content Journal Articles Legacy (CQP) Resource Centers Premium content w/o Pre/Post-Test & Personalized Study Plan (ex: Con Law) Non SAGE edge Student Study Sites Pay Wall/Access Control

14. Los Angeles | London | New Delhi | Singapore | Washington DC Areas of development: interactive ebooks

15. Los Angeles | London | New Delhi | Singapore | Washington DC Interactive Ebooks Redeemable via an access code in the front of our books. Access lasts 12 to 24 months depending on the book To use the product the student must create a vital source account and redeem the code. Links to a range of resources including video, podcasts, web links, quizzes and further reading. 24 months 12 months

16. Los Angeles | London | New Delhi | Singapore | Washington DC Areas of development: online courses

17. Los Angeles | London | New Delhi | Singapore | Washington DC Online Courses UK’s first online course launched June 2015 Available via institutional purchase only Delivered just like an IEB.

18. Los Angeles | London | New Delhi | Singapore | Washington DC Areas of development: SAGE Knowledge collections Originally large collection to buy or lease Now includes sub areas by subject e.g. psychology Allows customers opportunity to choose own subsets of books

19. Los Angeles | London | New Delhi | Singapore | Washington DC Areas of development: SAGE Research Methods Not just content A tool for helping researchers find best research method for their use in specific projects but with large content base behind it

20. Los Angeles | London | New Delhi | Singapore | Washington DC Areas of development: Adam Matthew primary sources Historical documents online (no need to travel to source materials in museums etc…)…many different collections across social science. e.g. from the UK foreign office concerning historical relations with China; e.g. African American history from different conurbations with rich sources of data of how people were living in different cities in the US. Many other examples.

21. Los Angeles | London | New Delhi | Singapore | Washington DC Areas of development: datasets US statistics all provided under one system…e.g. state by state data for use in education. Developed at our Washington office

22. Los Angeles | London | New Delhi | Singapore | Washington DC Success to date and learning from experiences Not every innovation will come to fruition: MDCE. Overdependence on key customer caused us to reconsider when they made cuts. Building revenue stream takes more than two years to establish New products shape our offerings in new ways e.g. SAGE videos can integrate with SAGE Knowledge Important to manage business for transformation and growth; to invest for the future and not just to balance by cost cutting without long term view in mind. Efficiencies are for the shape of the future business.