1. 1 Body of Knowledge Directorate SMRP Board of Director’s Meeting April 15, 2009 Manchester, TN

2. Body of Knowledge Leadership Team 2 Bob DiStefano Director BoK Directorate Dick Olver Best Practices Committee Chair Jerry Putt Benchmarking Committee Chair Ron Leonard M&RK Committee Chair Al Poling Project Manager Glenn Gardner Marketing Liaison

3. 3 BoK Directorate Organization and Leadership –Leadership Team –Meeting Monthly –Working Synergistically Strategic Plan –Road Map for the BoK Directorate –Reviewed Monthly with BoK Leadership Team –Reviewed Quarterly with BoK Committees

4. 4 BoK Directorate Annual Conference Activities –BoK Leadership Team Meeting (Sunday Eve) –BoK Committee Meetings (3 - Monday) –BoK Committee Track Sessions (4 - Tuesday) –BoK Member Track Sessions (Wednesday) –BoK Committee Workshops (1+1 - Thursday) Cost and Budget Performance –Under Budget thru March –Revenue begins in April & increases thru year end

5. BoK Cost vs Budget 5 Cost versus Budget BenchmarkBest PracticeM&RKTotal BoK Budget Month $10,500.00$4,000.00$3,500.00$18,000.00 Actual Month $4,776.39$3,801.39$2,751.40$11,329.18 Variance Month -$5,723.61-$198.61-$748.60-$6,670.82 Budget YTD $31,500.00$12,000.00$11,000.00$54,500.00 Actual YTD $11,098.56$12,448.56$7,648.56$31,195.68 Total YTD -$20,401.44$448.56-$3,351.44 -$23,304.32 (APQC $18,000.00) (-$5,304.32)

6. 6 Benchmarking Committee Organization and Leadership –Leadership Team (Putt,Lovette,Swanger & Poling) –Committee Members (32) –Committee Meeting (every 3 weeks) Deliverables –Benchmarking Process (defined) –Survey Questionnaire (draft w/final in Q2 2009) –Reports: Standard & Ad Hoc (develop in Q3 2009) –Benchmarking – Begins in Q4 2009 thru Q3 2010

7. 7 Benchmarking Committee Annual Conference Activities –Committee Meeting –Track Session (Introduce Benchmarking Process) –Workshop Terry Wireman (support) Present New Benchmarking Process (last hour) Cost and Budget –Under Budget thru March (APQC payments) –Revenue to Begin in Q4 (Benchmarking)

8. 8 Best Practices Committee Organization and Leadership –Leadership Team (Olver, Padesky, Stewart, Kahn and Poling) –Committee Members (35) –Committee Meeting (every 3 weeks) Deliverables –Metrics (70 individual – 35 for sale in Q2 2009) –Guidelines (5) –Compendium (Metrics and Guidelines Q4 2009)

9. 9 Best Practices Committee Annual Conference Activities –Committee Meeting –Track Sessions (2) Metrics Harmonization (jointly with EFNMS) –Workshop on M&R Metrics Cost and Budget –On Budget thru March –Revenue to Begin in April (sale of metrics)

10. 10 M&RK Committee Organization and Leadership –Leadership Team (Leonard/Poling w/Pillar Leads Lyons, Hulsebus, Rosier, Thekkepat & Whitener) –Committee Members (36) –Committee Meeting (every 3 weeks) Deliverables –BoK Survey (2008 complete, launch 2009 Q3) –Body of Knowledge (JTI complete Q2 2009) –Conference Proceedings (complete Q3 2009)

11. 11 M&RK Committee Annual Conference Activities –Committee Meeting –Track Session M&R Body of Knowledge (what it is & how it is used) Conference Proceedings (demonstrate functionality) Cost and Budget –Under Budget thru March (no travel or expenses) –Revenue to Begin in Q4 (access to conference proceedings by non members)

12. Thank You! QUESTIONS? Contact Al Poling at apoling@smrp.org 12