1. © 2006 Amadeus IT Group SA 1 Amadeus Air Reservation Course Objectives and Agenda

2. © 2006 Amadeus IT Group SA 2 Course Objectives At the end of the course, you will be able to …  Run Amadeus Selling Platform  Know different Front office products and its benefits  Encode and Decode  Display Amadeus Information Pages  Display airline’s availability, schedule and timetable  Create a Basic PNR  Add optional elements to the PNR  Retrieve and modify PNR  Work with Amadeus Queues

3. © 2006 Amadeus IT Group SA 3 Course Agenda  Day 1  Preface  Sign  Point of sale  Conversion functions  Exercises  Day 2  Review and quizzes  Information  Amadeus Air  Exercises

4. © 2006 Amadeus IT Group SA 4 Course Agenda  Day 3  Review and quizzes  Basic PNR  Optional elements  Exercises  Day 4  Review and quizzes  Resume Optional elements  PNR Handling  Exercises

5. © 2006 Amadeus IT Group SA 5 Course Agenda  Day 5  Review and quizzes  Working with Queues  Exercises

6. © 2006 Amadeus IT Group SA 6 Schedule – 6 Days First Week, Sat-Wed: Training Next Week, Sat: Assessment Morning Afternoon  Start 08:001330  Coffee 10:301600  Start10:451615  End13:001830