2. Development Planning and Administration MPA – 403 Lecture 24 FACILITATOR Prof. Dr. Mohammad Majid Mahmood Bagram

3. Reflections

4. Motivational Leadership

5. (James McGregor Burns. Political Scientist) L E A D E R S H I P “One of the most observed and least understood phenomena on earth” Quaid-e-Azam Muhammad Ali Jinnah Abdul Sattar Edhi.. Leaders…

6. Leadership “If your actions inspire others to dream more, learn more, do more, and become more, you are a leader” - John Quincy Adams

7. 7 Leadership is the influencing process of leaders and followers to achieve organizational objectives through change

8. Workforce Management Management is more than getting work done through people. It is developing people through work. If you want to improve your workforce management, then you need to improve the way you lead people.

9. 9 Leadership "Leadership is constantly changing, and survivors learn to change with it." "Yesterday, natural resources defined power. Today, knowledge is power. Yesterday, leaders commanded and controlled. Today, leaders empower and coach. Yesterday, leaders were warriors. Today, they are facilitators. Yesterday, leaders directed. Today, leaders delegate. Dr. Denis Waitley The Toastmaster, 2011

10. 10 Leadership “Ability to influence a group toward the achievement of goals” Requires a leader and follower(s) Leadership = doing the right things Management = doing things right Different from management??

11. L E A D E R S H I P is about influence… ““ The process of influencing others to understand and agree about what needs to be done and how to do it, and the process of facilitating individual and collective efforts to accomplish shared objectives” (Yuk, 2006).

12. Leadership occurs…. anywhere

13. Leader Effectiveness What results would we expect to see from a “good” leader: ◦ Performance (the job gets done) ◦ Motivation (followers are energized) ◦ Effort (followers try hard) ◦ Satisfaction (followers are happy)

14. 14 Leadership Trends Technology is bringing a change in leadership styles. The command-and-control leadership methods of the last century are extremely inefficient in the fast changing technology world. Motivating environments are needed.

15. Paradigm Has Shifted From Management to Leadership!

16. 16 Managers vs. Leaders Managers Rational, problem- solving, control React and respond Interact rationally with other people Leaders Define problems Vision, proactive Emotional relationship with other people

17. Which Leadership Style Needed?

18. Coercive Leadership Wants thing to be done The atmosphere he creates may not be the friendliest Work goes as instructed No liberty to take independent decision by employees Helps people break unsuccessful habits and make them work well

19. Authoritative Leadership Places employees and work within the organizational goals This style requires careful handling to avoid criticism

20. Affiliative Leadership Leader creates harmony among his people Leader shares ideas, builds trust and communicates frequently Looks at people as precious resource Employee driven and motivating

21. Democratic Leadership Build atmosphere of trust and respect Employees morale is high and they know what to expect They are well informed and participate in decision making Team generate ideas There will be time consuming meetings Everyone cannot be satisfied

22. Pace Setting Leadership Does things fast and does them good Identifies poor performers and call for better results Works well with teams lagging behind, de-motivated or without commitment

23. Coaching Leadership Identify strengths and weaknesses of the teams and help them grow Delegates extensively to convert employee into leaders Useful when employees are aware of their strengths and develop their leadership

24. Transfomational Leadership “The process whereby an individual engages with others and creates a connection that raises the level of motivation and morality in both the leaders and follower”

25. Characteristic of Transformational Leadership Ron Riggio defines the characteristics as…. Charismatic, visionary leaders who transform organizations through empowering followers. Leaders who bring out the best in followers and develop them into leaders. Leaders who motivate and challenge teams to perform at levels beyond expectations.

26. New Roles of a Creative Leader Be a Coach rather than a Commander Be a Mentor and not a Manager Be a Delegator in the place of a Director Be one who facilitates self respect rather than one demand respect

27. Which Leadership Style Needed? …there is no one best style of leadership. Successful leaders are said to be able to adapt their leadership style to meet subordinates’ needs and particular situation (Davenport,1998).

28. 28 Effective leaders should establish relationships with all members, not just a few special individuals. Leader relationships are not limited to employees, but include customers, suppliers, and other relevant stakeholders in the broader community. Effective leaders

29. 29 Why leaders vary their behavior with different followers?

30. 30 Pygmalion Effect Occurs when selected subordinates demonstrate loyalty, commitment, dedication, and trust and as a result, win the liking of superiors who subsequently give them higher performance ratings.

31. 31 For leaders, success and failure comes from: Need for total control Refusing to hear no Ignoring the “experts” Single-minded Insensitive to others Betrayal of trust Overly ambitious Over-managing Unable to think strategically Unable to adapt to situations When Great Goes Bad

32. DEVELOPING YOUR LEADERSHIP SKILLS Lifelong Learning Journey

33. 33 1 And provide recognition when others do the same! Lead by Example

34. 34 2 with your employees, respecting their abilities & contributions, and demonstrating trust & attentiveness to their needs. Build Strong Relationships

35. 35 3 Communication is a two-way street. Communicate Effectively

36. 36 4 Encourage and reward collaboration and innovation on a regular basis. Build Team Spirit

37. 37 5 that are clear, specific and measurable. Communicate the goals to your team, in ways and words that they understand. Set Goals

38. 38 6 documenting staff progress and success – looking for ways to save the company money is always a good idea. Understand the Finances

39. 39 7 by creating an environment in which people receive recognition for work done well, where employees are motivated to work hard for the success of the business. Encourage the Team

40. 40 8 their skills and strengths through education and on-the-job training programs. Help People Grow

41. 41 9 that will lead to confident and productive employees – their success will often lead them to become better leaders. Provide Quality Training

42. 42 10 by sharing the vision of the company with the team and then, together, putting the dream into action…every single day. Keep the Dream Alive

43. FACILITATOR Prof. Dr. Mohammad Majid Mahmood Bagram Thank you for your kind attention! Thank you for your kind attention!