1. Event jointly staged by Steve Davis whg

2. Exploring new ways of serving the community and doing business. Steven Davis Facilities & Environmental Manager steven.davis@whgrp.co.uk 07912 775 044

3. Business Critical Accreditations Working Towards “we care about our impact on the environment”

4. Operational Control - Opportunities Waste Intensity (Turnover) by Year Waste KPI – Cost per Tonne CO2 Intensity by Turnover CO2 Impact Per Year

5. Utility Housekeeping Communal Areas Where we are responsible for paying the bills! 862 Electricity Sites 29 Gas Sites 121 Solar Sites Water - WIP

6. Varied Programmes of Initiatives

7. Our Colleagues – Taking Ownership

8. Collaborative Working  Suppliers Show & Tell  Sharing Best Practice  Discounted IEMA Training  Supporting SMEs with PQQ and Tenders ISO 14001 4.4.6 Operational Controls – Control of Contractors

9. Fuel poverty affects 16% of all households in Walsall Source: http://www.nea.org.uk/OneStopCMS/Core/SearchResults.aspx?as_sitesearch=www.nea.org.uk&q=whg&MainControl%24PageHeader1%24ContentSearch Form%24ctl01.x=9&MainControl%24PageHeader1%24ContentSearchForm%24ctl01.y=8

10. Tackling Fuel Poverty  Retrofit Works  Customer surveys.  Monitor Before & After.  Education Programme  Behaviour change.  Energy Tariff.  Pre-payment. Fuel poverty affects 16% of all households in Walsall Source: http://www.nea.org.uk/OneStopCMS/Core/SearchResults.aspx?as_sitesearch=www.nea.org.uk&q=whg&MainControl%24PageHeader1%24C ontentSearchForm%24ctl01.x=9&MainControl%24PageHeader1%24ContentSearchForm%24ctl01.y=8

11. whg Energy Company Change in the market place. Opportunity for collaboration. White labelling. Competitive tariffs domestic and business Tackling Fuel Poverty

12. surefire – Energy Efficiency Measures Opportunities for collaboration. Business and domestic. Analysis of performance. Long term competitive advantages? http://www.surefire.uk.com/business-commercial

13. Continual Professional Development  Corporate Value “we care about our impact on the environment” embedded in to PDRs.  Environmental Sustainability Training  Colleagues who’s activities impact on the environment.  Team Leaders – Level 2  Mangers – Level 4  IEMA Approved delivered by whg www.sustainabilityskills.co.uk

14. Exploring new ways of serving the community and doing business.