1. Abbas Alidina @AbbasAlidina AbbasAlidina.com Social Media Analytics

2. Social Analytics

3. Social Monitoring Social Analytics

4. Facebook Analytics

7. During the last 7 days, how many people: Page Likes People Engaged (Post Likes/Comments/Shares and Clicks) Page Mentions Page Check-ins Other Interactions

8. Facebook Analytics

16. 5 Questions Social Analytics Helps You Answer

17. 1) How Fast Is Our Audience Growing?

20. 2) How Engaging Are We on Social Media?

21. 3) What is Our Best Performing Content?

23. 4) Who Are Our Top Influencers?

24. 5) How is Our Social Customer Service?

25. Social Analytics Tools

26. TweetReach

27. SocialBro

28. NodeXL

29. Facebook Insights

30. Unmetric

31. Crowdbabble