1. K. Mendibil / RPD’99 Analysis of a Strategy Management Environment Name: Kepa Mendibil Telleria Supervisor: Dr. Umit Bititci Stage of research: 5 months 16 June 1999

2. K. Mendibil / RPD’99 1 2 3 4 5 Contents Research area & background Research Objectives Research Methodology Work to date Future work

3. K. Mendibil / RPD’99 Research area & background EFQM BPR TQM Previous Knowledge etc... Previous Research Active Monitoring IPMS Strategy Making Tools/Techniques Assess IPM230 Focus etc... 1 Prophesy

4. K. Mendibil / RPD’99 How can I manage and coordinate all these activities!!! IPMS EFQM Active Monitoring Strategy Making BPR TQM Focus

5. K. Mendibil / RPD’99 Research Objectives 2 Initial Hypothesis “In the near future more and more management tasks will be interactive with software platforms….”

6. K. Mendibil / RPD’99 Research Objectives 2 To research and develop a framework, including a set of tools, for deploying and processing strategy To create an integrated approach to strategy management (i.e., BE assessment, strategy making, strategy deployment/processing, review method) Assess the socio-economic impact of such an approach in the performance of manufacturing businesses

7. K. Mendibil / RPD’99 Tools Research Objectives 2

8. K. Mendibil / RPD’99 Tools Research Objectives 2

9. K. Mendibil / RPD’99 Tools Research Objectives 2

10. K. Mendibil / RPD’99 Tools Research Objectives 2

11. K. Mendibil / RPD’99 1. Literature review 2. Previous Research (IPM, Assess,…) 3. Previous knowledge 1. Literature review 2. Previous Research (IPM, Assess,…) 3. Previous knowledge Research Methodology 3 PoD CSM Business Improvement Model

12. K. Mendibil / RPD’99 1. Literature review 2. Previous Research (IPM, Assess,…) 3. Previous knowledge 1. Literature review 2. Previous Research (IPM, Assess,…) 3. Previous knowledge PoD CSM Business Improvement Model Development of a tool/methodology Development of a tool/methodology Selection of tools Research Methodology 3

13. K. Mendibil / RPD’99 1. Literature review 2. Previous Research (IPM, Assess,…) 3. Previous knowledge 1. Literature review 2. Previous Research (IPM, Assess,…) 3. Previous knowledge PoD CSM Business Improvement Model Development of a tool/methodology Development of a tool/methodology Selection of tools Using a methodology/tool Using a methodology/tool Need to demonstrate differences from other tool-kits Research Methodology 3

14. K. Mendibil / RPD’99 1. Literature review 2. Previous Research (IPM, Assess,…) 3. Previous knowledge 1. Literature review 2. Previous Research (IPM, Assess,…) 3. Previous knowledge Practical Case Studies Practical Case Studies PoD CSM Business Improvement Model Development of a tool/methodology Development of a tool/methodology Selection of tools Using a methodology/tool Using a methodology/tool Need to demonstrate differences from other tool-kits Validation of tool-kit/practical evidence Research Methodology 3

15. K. Mendibil / RPD’99 1. Literature review 2. Previous Research (IPM, Assess,…) 3. Previous knowledge 1. Literature review 2. Previous Research (IPM, Assess,…) 3. Previous knowledge Practical Case Studies Practical Case Studies Contribution+Rigor PoD CSM Business Improvement Model Development of a tool/methodology Development of a tool/methodology Selection of tools Using a methodology/tool Using a methodology/tool Need to demonstrate differences from other tool-kits Validation of tool-kit/practical evidence Learning Research Methodology 3

16. K. Mendibil / RPD’99 Business Excellence Model Business Excellence Model Stakeholder Analysis Stakeholder Analysis Strategy Making and Development Strategy Making and Development Process for Improving processes Process for Improving processes Active Monitoring Active Monitoring Organisational aspects Team-working Performance Appraisal Organisational aspects Team-working Performance Appraisal CSM Business Improvement Model

17. K. Mendibil / RPD’99 Work to date 4 Case Study in Honeywell Scottish Operations, examining the Performance Measurement and Active Monitoring Systems Case Study in Jarvis Porter Donprint, examining the Business Improvement process implemented and tools/techniques used Case Study in Applecross Properties, examining the implementation of the Active Monitoring technique Involvement in the Strategic Enterprise Analysis (SEA) project, examining present computer aided management tools

18. K. Mendibil / RPD’99 Future Work 5 In-depth research of computer aided management tools Carry out scheduled Case Studies “Development of a Systematic Business Improvement Process” research paper

19. K. Mendibil / RPD’99