1. Know Your User (The Adult Learner) ITSW 1410-- Presentation Media Software Glenda H. Easter -- Instructor

2. The Project Cycle Someone asks for a new product or there is a request The team draws up a plan or designs a manual. The team implements the plan, more or less, and develops the product.

3. The Project Cycle (Continued) The team adds requested new features by updating but does not completely redo the product. The team migrates or moves the product to a new environment. After the product has been released, a few people fix bugs and fine-tune the product as part of the maintenance.

4. Know Your Audience Don’t fall into the same trap--all documentation manuals are not created equally.

5. Know Your Audience (Continued) Each document must be customized to meet the specific needs of that particular audience. To identify your audience, you must determine how adults learn.

6. Adult Learners Have preconceived notions (good and bad) Have various life experiences that provides a wide-range grasp of the subject Frequently display impatience due to time restraints Have varying levels of maturity

7. Adult Learners (Continued) Have different goals (both personal and job related) Need to maintain self-esteem.

8. Someone Learns Based On Their motivation to learn How the curriculum is designed The amount of time they spend in the classroom which impacts...  A student’s performance  How students are perceived  How teachers are perceived

9. Motivation To Learn Is Impact by preconceived notions goals self-esteem life changing events  marriage  loss of job  divorce

10. Curriculum Design Based On brief single concepts or a single theory course that focus heavily on application need to know appropriateness to integrate new ideas or to apply (preconceived notions)

11. Curriculum Design Based On (Cointinued) information that reflects with the new  takes errors more personally (design and accept different view points)  learner assessment, age, experience level  ”Need to Know Your Audience” (mentally and physically)

12. Classroom Instruction and Learning’s Hit List What’s the temperature? Is the instructor’s handwriting legible? How many hours of uninterrupted lecture is there? What are the environmental conditions? Are there effective visual aids used? Is the instructor good?