2. Work Package 3.2 – Quality Assurance Training 23-25 November 2015, Yerevan #espaqproject Quality Assurance Training Welcome! Բարի՜ գալուստ : ESPAQ 3.2 Hosted by the Armenian State Pedagogical University Yerevan, Armenia Monday 23 November 2015 Simon Jones Simon Varwell sparqs

3. Work Package 3.2 – Quality Assurance Training 23-25 November 2015, Yerevan #espaqproject Outline of the training Aim: to create a team of effective student experts/representatives within Armenia’s university sector. Objectives: To understand the quality assurance and enhancement environment. To understand key principles of student engagement, representation and partnership, and the role of students in shaping quality. To gain the skills required to make a difference to the student learning experience in partnership with universities.

4. Work Package 3.2 – Quality Assurance Training 23-25 November 2015, Yerevan #espaqproject Outline of the training Monday – Overview of quality and representation. Tuesday – Exploring partnership. Wednesday – Planning and actions.

5. Work Package 3.2 – Quality Assurance Training 23-25 November 2015, Yerevan #espaqproject About sparqs Student Partnerships in Quality Scotland Funded by the government to work with all universities and colleges – and their students’ associations Employs ten staff – including Simon Jones and Simon Varwell! Has four main areas of work…

6. Work Package 3.2 – Quality Assurance Training 23-25 November 2015, Yerevan #espaqproject About sparqs 1.Supporting students 2.Supporting institutions 3.Supporting the sector 4.Developing a culture www.sparqs.ac.uk

7. Work Package 3.2 – Quality Assurance Training 23-25 November 2015, Yerevan #espaqproject That’s who we are… …who are you?

8. Work Package 3.2 – Quality Assurance Training 23-25 November 2015, Yerevan #espaqproject Overview of quality processes in Armenian universities (ANQA)

9. Work Package 3.2 – Quality Assurance Training 23-25 November 2015, Yerevan #espaqproject 3 rotating workshops 1. European context (Simon V) 2. Student representation in Armenia (Gohar H) 3. The ESPAQ project (Simon J)

10. Work Package 3.2 – Quality Assurance Training 23-25 November 2015, Yerevan #espaqproject Research skills

11. Work Package 3.2 – Quality Assurance Training 23-25 November 2015, Yerevan #espaqproject The A,B,C,D of Effective Feedback

12. Work Package 3.2 – Quality Assurance Training 23-25 November 2015, Yerevan #espaqproject How would you improve these statements? Mr X is a terrible lecturer and we all hate him. This module is consistently awful and everyone struggles with it. There aren’t enough books in the library. The reading list for my course is too short. I find the theory boring, and I reckon everyone else thinks so too. Loads of people aren’t getting practical experience in their subject. Mr X never gives enough feedback on my essays.

13. Work Package 3.2 – Quality Assurance Training 23-25 November 2015, Yerevan #espaqproject The Student Learning Experience

14. Work Package 3.2 – Quality Assurance Training 23-25 November 2015, Yerevan #espaqproject Curriculum This is how the course is put together. Are the learning objectives clearly stated? Are the learning objectives being followed? Is the learning relevant to what you want to do?

15. Work Package 3.2 – Quality Assurance Training 23-25 November 2015, Yerevan #espaqproject Learning Resources Includes spaces too; classrooms, labs, lecture theatres, libraries, etc. Also includes teaching staff. Any physical thing you need to learn.

16. Work Package 3.2 – Quality Assurance Training 23-25 November 2015, Yerevan #espaqproject Learning and Teaching Process How students learn. What teaching methods are used? Is it the right method for the kind of course? Is it accessible?

17. Work Package 3.2 – Quality Assurance Training 23-25 November 2015, Yerevan #espaqproject Assessment and Feedback Are assessments spaced out well? Are they the right kind of assessments for the type of course? What kind of feedback is given? Is it of good enough quality? Does feedback help you see where and how you need to improve?

18. Work Package 3.2 – Quality Assurance Training 23-25 November 2015, Yerevan #espaqproject Student Progression and Achievement Is it clear what is needed to move from year to year? Will your qualification get to where you want to go?

19. Work Package 3.2 – Quality Assurance Training 23-25 November 2015, Yerevan #espaqproject Guidance and Support This is about academic guidance and support. Student support are equipped to deal with broader support issues. We have to be clear where our responsibility ends and Student Support’s begins.

20. Work Package 3.2 – Quality Assurance Training 23-25 November 2015, Yerevan #espaqproject Quality Enhancement and Assurance They are part of the structures that exist within their institution. It is all about improving their learning experience. Reps form part of the quality systems in their institutions.

21. Work Package 3.2 – Quality Assurance Training 23-25 November 2015, Yerevan #espaqproject Class rep Students’ Union officers Students on your course Other class reps Teaching staff on your course Faculty staff and senior management Support services

22. Work Package 3.2 – Quality Assurance Training 23-25 November 2015, Yerevan #espaqproject Research skills

23. Work Package 3.2 – Quality Assurance Training 23-25 November 2015, Yerevan #espaqproject Students’ unions and democracy

24. Work Package 3.2 – Quality Assurance Training 23-25 November 2015, Yerevan #espaqproject Students’ unions and democracy Why is it important for student representation to be democratic? What should that democracy look like? What is required to achieve this?

25. Work Package 3.2 – Quality Assurance Training 23-25 November 2015, Yerevan #espaqproject Models and theories of partnership

26. Work Package 3.2 – Quality Assurance Training 23-25 November 2015, Yerevan #espaqproject Ladder of participation Sherry Arnstein, 1969

27. Work Package 3.2 – Quality Assurance Training 23-25 November 2015, Yerevan #espaqproject 1.How do you fit into the decision making in your Student Council? 2.How does your Student Council relate to the university?

28. Work Package 3.2 – Quality Assurance Training 23-25 November 2015, Yerevan #espaqproject 1.Where would you like to be? 2.How do you get there? 3.What would partnership or citizen control look like in… 1.The student council? 2.Your work with staff? 3.Student Council and university cooperation?

29. Work Package 3.2 – Quality Assurance Training 23-25 November 2015, Yerevan #espaqproject Students as experts

30. Work Package 3.2 – Quality Assurance Training 23-25 November 2015, Yerevan #espaqproject Exploring the Student Learning Experience

31. Work Package 3.2 – Quality Assurance Training 23-25 November 2015, Yerevan #espaqproject Student Learning Experience

32. Work Package 3.2 – Quality Assurance Training 23-25 November 2015, Yerevan #espaqproject Mapping engagement and a culture of engagement

33. Work Package 3.2 – Quality Assurance Training 23-25 November 2015, Yerevan #espaqproject Planning and actions

34. Work Package 3.2 – Quality Assurance Training 23-25 November 2015, Yerevan #espaqproject Quality Assurance Training Thank you! Շնորհակալությու՜ն : ESPAQ 3.2 Hosted by the Armenian State Pedagogical University Yerevan, Armenia Monday 23 November 2015 Simon Jones Simon Varwell sparqs