1. Online Sales Training Presented by: Elise Sechan

2. Marketing  Ordering  Online order forms  E-mail  Advertising  Television  Newspaper  Banners at existing outlets  Web

3. Payment  Credit cards  Cash on delivery

4. Delivery Features  Courier service  Central warehouse  Customer & payment verification

5. Customer Service  Information on new products  Frequently asked questions  Recipes  Customer feedback

6. Advantages  Personalized service  Complete information on the site  Product specifications  Recipe database