1. Using Information and Communication Technology in Improving CRVS Is it any longer an option ? UNECA On behalf of Regional CRVS Core Group

2. The three main functions of Civil Registration are Legal Administrative Statistical An ICT solution should be able to meet the requirements of all the three functions

3. Benefits from use of ICT in CRVS People Improved services Accessibility Speed Quality State Improved governance Service delivery Interoperability Statistics Inclusive and Sustainable Development

4. Important elements of ICT solutions Legally endorsed Open architecture and Interoperability Privacy and confidentiality Archiving Ease of use

5. Key considerations Organization structure Infrastructure Human resource capability Sustainability

6. Important cautions Do not find a solution in search of a problem – get the business process right Follow a systems approach and consider re-engineering of the processes Do not be over enthused by high end technology solution…it may not be necessary at all Do not do away with paper – at least one legal paper should exists somewhere Implement in a phased manner ( urban first?)