1. Hosted by the Family Institute for Education, Practice & Research For any technical difficulties please contact: Sherri Ladd at: 585-279-7903 1

2. 1. Hello & Introduction 2. Tips for Engaging Family/Supports 3. Wrap Up & What’s Next 2

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11. A brief service for consumers of mental health services, their chosen support system, and their clinician – all working together to support the consumers’ recovery process.

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15. IF INTERESTED: IF NOT INTERESTED:  Ask to send a brochure to their home  Set up a time and work our logistics during this call (date, time and location)  Ask if you can call them again  Make sure to give them your phone number for them to call if they change their mind 15

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