1. Parliamentary Portfolio Committee on Communications ICASAStrategic Plan ICASA Strategic Plan2016-2020 Dr Stephen Mncube – Chairperson Mr Pakamile Pongwana – Chief Executive Officer 21 April 2015

2. Presentation outline 1.Mandate, Vision, Mission and Values 2.Government’s Policy Objectives 3.Government’s Key Priority Outcomes 4.ICASA’s Strategic Objectives 5.Strategic Alignment with the ICT Ministries 6.Operational Projects 7.Institutional risks 8.Finances 2

3. Mandate 3 ICASA is established pursuant to section 192 of the Constitution and in terms of the ICASA Act of 2000 Regulate electronic communications, broadcasting and postal sectors in the public interest Ensure affordable services of high quality for all South Africans ICASA is mandated to - ICASA’s mandate is derived from:  ICASA Act, 2000  EC Act, 2005  Broadcasting Act, 1998  Postal Services Act, 1998  ECT Act, 2002

4. Vision, Mission & Values Vision To advance the building of a digital society Mission To ensure that all South Africans have access to a wide range of high-quality communication services at affordable prices Values

5. National Policy Objectives o Strengthen social cohesion and unity while redressing the inequities of the past o Make high-speed broadband internet universally available at competitive prices o Promote economic transformation to facilitate inclusive economic growth o Building blocks for realisation of Vision 2030 o 14 Key Priority Outcomes 5 New Growth Path National Development Plan Medium Term Strategic Framework 2014-2019

6. Government’s Priority Outcomes 6 Outcome 6: An efficient, competitive and responsive economic infrastructure network Outcome 12: An efficient, effective and development– oriented public service Outcome 14: A diverse, socially cohesive society with a common national identity Government Priority Outcomes Promote competition and network deployment for universal broadband provision Ensure that the regulatory framework facilitates the use of ICTs as a platform to provide increased access to government services Facilitate the 3-tiers of broadcasting and specifically focus on a regulatory agenda that: Promotes local content Dissemination of information in the public interest Public broadcasting content across all broadcasting platforms

7. Priorities as per SONA 2015  Nine (9) point plan o Point 5: encouraging private sector investment [in the ICT sector] o Point 7: unlocking the potential of SMMEs, cooperatives, township and rural enterprises [through universal access to broadband services and ownership and control of ICT enterprises by HDIs] o Point 8: reform and boost role of [ICT] SOCs in ICT infrastructure/broadband rollout…  First phase of broadband roll-out - connect offices in eight (8) district municipalities in 2015/16  Telkom (SOC) Limited designated the lead agency for universal broadband roll-out  Improvement of [ICT] infrastructure in schools and FETs to create a conducive teaching and learning environment 7

8. ICASA Strategic Goals: 2016-2020 8 SOOG 1 Promote competition Facilitate an effectively competitive ICT sector SOOG 2 Promote the digital agenda Create an environment conducive to universal broadband provision and digital broadcasting services Support innovation for the future use of digital technologies SOOG 3 Improve Stakeholder and Consumer experience Facilitate an efficient operational environment to reduce regulatory burden Facilitate social cohesion and nation building Protect audiences and consumers from harmful practices

9. Promote effective competition  Licensing Free to Air TV  Licensing additional Commercial Sound Broadcasters in Secondary Market  A study on the status of competition in the sector o Reports on market trends: investment, market concentration, subscriber numbers, revenues etc. o Geo-maps for broadband network deployment  Identification of priority markets for regulatory intervention  Transparency o Position paper on pricing transparency (incl. data expiry and carry-over rules) o Report on SAPO’s Exclusivity Period o Quarterly reports on retail price filings o A ‘truly free’ toll-free framework for consumers o Harmonised short-codes o Code of Conduct for premium rated services  Wholesale access regulation o Framework for infrastructure sharing o Monitoring compliance with CTR Regulations 9

10. Promote the digital agenda 10 Internet access for public institutions (prioritising education and health institutions) Readiness to licence mobile broadband spectrum (700 MHz, 800 MHz and 2.6 GHz bands) Establishment of a RSA chapter of the 5G Forum Local Content Regulations

11. 11 Stakeholder/Consumer Experience Revise regulations on broadcasting local government elections Regulatory framework to support community broadcasting services Promulgate regulations on BBBEE/HDI for licensees in the sector Implement an efficient spectrum management system o Improvement of turn-around times for regulatory processes o Maintenance of an accurate RFS & type approval database A framework to protect consumers and audiences from harmful practices

12. Strategic Alignment with DoC 12

13. Strategic Alignment with DoC 13

14. Strategic Alignment with DoC 14

15. Strategic Alignment with DTPS 15

16. 16 National policy co-ordination Digital Migration SOOG 1 Promote Competition SOOG 1.1  Licence new entrants in the broadcasting services market GOAL STATEMENT  The Authority intends to licence viable additional Free-to-Air Commercial Television Broadcasting Services Strategic Objective 1 : Facilitate an effectively competitive ICT sector

17. 17 National policy co-ordination Digital Migration SOOG 1 Promote Competition SOOG 1.2  Define priority markets for regulatory intervention GOAL STATEMENT  The Authority will carry out a study to define the priority markets that require regulatory intervention Strategic Objective 1 : Facilitate an effectively competitive ICT sector

18. 18 National policy co-ordination Digital Migration SOOG 2 Promote Digital Agenda SOOG 2.1  Create an environment conducive to universal broadband provision GOAL STATEMENT  The Authority intends to establish a South African Chapter of the 5G Forum to advance South Africa’s interests at international standardization and spectrum forums, including standardization for 5G Strategic Objective 2 : Support innovation for the future use of digital technologies

19. 19 National policy co-ordination Digital Migration SOOG 3 Promote Stakeholder and Consumer Experience SOOG 3.1.1  Improve access to spectrum for provision of ECS, ECNS and Broadcasting services GOAL STATEMENT  Implement an efficient spectrum management system Strategic Objective 3.1 : Facilitate an efficient operations environment to reduce regulatory burden

20. 20 National policy co-ordination Digital Migration SOOG 3 Promote Stakeholder and Consumer Experience SOOG 3.1.2  Provision (procurement) of goods and services timely within the National Treasury Regulations ensuring limited non-compliance GOAL STATEMENT  Recommendation on optimal funding model  Integrated reporting framework Strategic Objective 3.1 : Facilitate an efficient operations environment to reduce regulatory burden

21. 21 National policy co-ordination Digital Migration SOOG 3 Promote Stakeholder and Consumer Experience SOOG 3.2.1  Ensure universal service and access GOAL STATEMENT  Provide recommendations to the Minister on SAPO Exclusivity Period Strategic Objective 3.2 : Fostering social cohesion and nation building

22. 22 National policy co-ordination Digital Migration SOOG 3 Promote Stakeholder and Consumer Experience SOOG 3.2.2  Regulatory framework to support a sustainable community broadcasting sector GOAL STATEMENT  Produce a report on recommendations for interventions required for a sustainable community broadcasting sector Strategic Objective 3.2 : Fostering social cohesion and nation building

23. 23 National policy co-ordination Digital Migration SOOG 3 Promote Stakeholder and Consumer Experience SOOG 3.2.3  Equitable treatment of political parties by broadcasters during election period GOAL STATEMENT  Revised regulations governing broadcasting for municipal elections Strategic Objective 3.2 : Fostering social cohesion and nation building

24. 24 National policy co-ordination Digital Migration SOOG 3 Promote Stakeholder and Consumer Experience SOOG 3.3.1  Produce an annual report on quality of experience by broadcasting and postal users GOAL STATEMENT  Reports on quality of experience by end-users Strategic Objective 3.3 : Protect audiences and consumers from harmful practices 2

25. 25 National policy co-ordination Digital Migration Institutional risks  Legal challenges to regulatory processes  Policy uncertainty due to lack of coordination  Inadequate funding for execution of institution’s mandate  Non-adherence to defined and documented operational processes The four top risks of the Authority are as follows:

26. 26 National policy co-ordination Digital Migration Operational Projects  Implementation of an Effective Spectrum Management System  Improved processes for authorization of deployment of new equipment  Implementation of a CRM system for process automation to improve turnaround times  Establishment of regional offices across all 9 provinces to improve accessibility  Appropriate delegation of authority framework for effective and speedy decision making  Develop and implement communications and media plans for all corporate and regulatory projects to ensure effective stakeholder management Re-engineer operational processes, procedures and systems to support and improve service delivery

27. 27 History of baselines

29. 29 Total Staff Costs

30. 30 Staff Costs - CTC

31. 31 Consultancy Budget

32. 32 Total Budget Summary OPEXNormal ProjectsTotal Expenditure% Total Total Corporate Affairs94,193,66310,935,000105,128,66323.7% Finance56,728,5551,500,00058,232,67113.1% Legal, Risk and Compliance24,692,4210 5.6% Human capital management19,319,2700 4.4% Internal Audit8,380,7630 1.9% Council22,219,2180 5.0% CEO5,710,9590 1.3% Total Support231,244,84912,435,000243,683,96554.9% Regions60,825,8020 13.7% Licensing41,175,3384,433,01945,608,35710.3% Engineering & Technology27,189,5265,300,00032,489,5267.3% Policy Research & Analysis (PRA)24,223,2457,711,21531,934,4607.2% Compliance, Enforcement & Consumer (CEC)20,364,0755,268,40125,632,4765.8% Totalexcluding COO office173,777,98622,712,635196,490,62144.3% COO3,377,3120 0.8% 177,155,29822,712,635199,867,93345.1% 408,400,14735,147,635443,551,898100% Support expenses Operations Total ICASA expenditure Total Operations Total Budget Summary

33. QUESTIONS AND ANSWERS 33

34. THANK YOU 34