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Essential Instructional Skills for Professional Driver Trainers UNIT 1: Purpose of Training
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North American Transportation Management Institute, 20141-2 Lesson Objectives You ’ ll be able to: Identify the benefits of training to management and employees Define the role of an instructor Identify the purpose of training Demonstrate how training is integral to a company ’ s operations
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North American Transportation Management Institute, 20141-3 The Instructor A resource person: one who has information to be shared or who can cause information to be shared. Every one of us is a possible “resource” person.
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North American Transportation Management Institute, 20141-4 Training Training is the intentional act of providing means for learning to take place. Training is a process to cause a change in someone’s behavior. Training is a problem-solving approach; it is designed to overcome or avoid problems.
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North American Transportation Management Institute, 20141-5 Why Train? Training has benefits to both the company and the employee. Training is cheaper than mistakes in the long run. A skilled employee is any organization’s greatest asset. Trained employees are better employees.
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North American Transportation Management Institute, 20141-6 Benefits to Management Better production Lower operating costs Easier policy enforcement Less supervision More candidates for advancement
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North American Transportation Management Institute, 20141-7 Benefits to Management (Cont’d) Time saved in employee development Few misfits Improved administration Less labor trouble Loyalty
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North American Transportation Management Institute, 20141-8 Benefits to Employee Improved skills New or different skills Increased earning power Expanded trade knowledge More satisfaction Better morale
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North American Transportation Management Institute, 20141-9 Benefits to Employee (Cont’d) Less effort needed Fewer accidents Standardized methods Better judgment Better job understanding
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North American Transportation Management Institute, 20141-10 Who Needs Training? Everyone! Top management to non-skilled, even temporary labor.
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