1. ITSI Copyright@2005

2. ITSI Copyright@2005 Reframing business: Informal discussion groups Imperative 1: Strategic discussion sessions Imperative 2: Sustaining and Disruptive Innovation task team Imperative 3: Create future roadmaps Imperative 4: Core benefit alignment via Resource System mapping groups Option: Niche market technology innovation

3. ITSI Copyright@2005 Imperative 1 Context sessions Technology Strategy Sessions Reframing Business sessions

4. ITSI Copyright@2005 Imperative 2 Mapping the future roadmap

5. Core Need MUI Program OS Micro pay Local Loop IAP Net Identify Billing Portal Hardware Cont. AGR Cont. Create ADSVOICECOMMUNICATION 2006 2007 2009 2008

6. ITSI Copyright@2005 Imperative 3 Core Need alignment via the Resource System

7. ITSI Copyright@2005 Imperative 4 Disruptive innovation Task team

8. ITSI Copyright@2005 Preparing for the disruption 1. Signals of change 2. Competitive Battles 3. Strategic Choices Undershot Customers Overshot Customers Non- Consumers Nonmarket contexts Tale of the tape Sword & Shield Preparation Regimen Value Networks Disruptive Black belt

9. ITSI Copyright@2005 Formal working groups Technology Strategy Working groups NGN & Wireless Internet Mobile Commerce Disruption, Counter Measures and Strategic Positioning Competitor & Alternative Strategies NGN & Wireless Internet

10. ITSI Copyright@2005 Group outputs Scenarios Alternative strategic responses Linkage with various corporate strategic options Proposed strategy Input in continuously updated Technology Strategy document