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 How to be Successful Like Walt Disney Zac Burac, Aaron King, & Katie Lorig October 1, 2014.

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Presentation on theme: " How to be Successful Like Walt Disney Zac Burac, Aaron King, & Katie Lorig October 1, 2014."— Presentation transcript:

1  How to be Successful Like Walt Disney Zac Burac, Aaron King, & Katie Lorig October 1, 2014

2 Walt Disney An Animator with a Dream 32 Academy Awards 7 Emmy Awards 5 Resorts, 11 Theme parks… Movie Studios Mass Media Network Cruiseline The World’s Most Famous Personality

3 “If you can Dream it…” -Walt Disney

4 …You can do it! Believe Stop Talking and Start Doing Don’t be Afraid of Failure Strong Core Values The Keys to Success Respect The Magic of Cast Guestology

5  Believe “When you believe in a thing, believe in it all the way, implicitly, and unquestionably.” dfasfddf asfadsf

6 “The way to get started is to quit talking and begin doing” Walt didn’t wait for opportunities; he went and found them. He had no set career or profession. He did however, have his keys and values. Took advantage of opportunities and also looked for them Courage to dream got the ball rolling.

7 “You may not realize it when it happens, but a kick in the teeth may be the best thing in the world for you.” Walt wasn’t afraid to fail. Oswald Disneyland Walt saw opportunities in midst of failures. Financial failures eventually lead to success.

8 Here’s What You Can Do Stop talking and start doing. Have courage to dream. Don’t be afraid to fail. Hold true to yourself.

9  Core Values Safety, Courtesy, Show, & Efficency. dfasfddf asfadsf

10 “Whatever you do, do it well. Do it so well that when people see you do it they will want to come back.” Safety Courtesy Show Efficiency

11 Safety Disney's most important key to success. Most universal key Perception is reality

12 Which Dwarf are You?

13 Courtesy Be Happy - make eye contact and smile! Be like Sneezy - greet and welcome each and every guest. Spread the spirit of Hospitality…It’s contagious! Don’t be Bashful - seek out Guest contact. Be like Doc - provide immediate service recovery and be a leader. Don’t be Grumpy - always display appropriate body language at all times. Be like Sleepy - create DREAMS and preserve the “MAGICAL” Guest experience. Don’t be Dopey - thank each and every Guest!

14 Show Everything has a purpose whether known or hidden. On stage or back stage Costumes

15 Efficiency Every cast member matters Stay one step ahead

16  Respect “My business is making people, especially children, happy.” – Walt Disney dfasfddf asfadsf

17 “You can design and create, and build the most wonderful place in the world. But it takes people to make the dream a reality.” What a Cast! The Magic of Cast Three Fold Orientation Organizational Culture The Show

18 “To all who come to this happy place: Welcome. Disney land is your land.” Guestology: The art & science of knowing and understanding customers. Quality Standards Delivery Systems Cast, Setting, Process Integration No Strings Attached

19 Be a Cast Member in Your World Be a ‘Cast Member’ Life is a Customer Service Department Smile Seek out Others Preserve the magic?... Make Life Sweeter Make Smart Career Choices Employer of Choice The Power of a Common Purpose We create happiness by providing the finest entertainment for all people of all ages, everywhere.

20 “All our dreams can come true, if you have the courage to pursue them.” – Walt Disney

21 “I happen to be kind of an inquisitive guy and when I see things I don’t like, I start thing, why do they to be like this and how can I improve them?” -Walt Disney


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