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Volvo Car Corporation European Quality Procedure Manual For Improving Competence Based Vocational Education and Training.

Published byGertrude Sarah Miller Modified over 9 years ago

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Presentation on theme: "Volvo Car Corporation European Quality Procedure Manual For Improving Competence Based Vocational Education and Training."— Presentation transcript:

1 Volvo Car Corporation European Quality Procedure Manual For Improving Competence Based Vocational Education and Training

2 Premier Automotive Group Ford of Europe Gent (B) Göteborg (S) Uddevalla (S) Solihull (UK) Coventry (UK) Halewood (UK) Castle Bromwich (UK) Genk (B) Keulen (D) Saarlouis (D) Valencia (E) Southampton (UK) Assembly factories Organizational Structure Gaydon (UK)

3 Volvo Cars: Models and Plants “Large platform” “Small platform” CKD- plants: Thailand, Malaysia and South- Africa Volvo XC90: Göteborg 88.900 Volvo S80: Göteborg 30.600 Volvo XC70: Göteborg 36.300 Volvo V70: Göteborg and Gent 70.800 Volvo S60: Gent 68.500 Volvo S40: Gent 70.900 Volvo V50: Gent 64.900 Volvo C70: Uddevalla 7.100

4 Customersatisfaction Employeesatisfaction shareholders society :Social environment Employee in focus customer in focus Customersatisfaction Employeesatisfaction shareholders society : integration of environment Suppliersupport VCG team history Change in organisational culture 1982 1987 19911996 1999 New Vision TPM Part IIITPM Part II VEC-TeamC.O.P. TPM Part I Employee in focus TPM SPECIAL AWARD Oil crisis TPM EXCELLENCE AWARD JDP BEST QUALITY PLANT EUROPE TPM WORLD-CLASS AWARD EUROPEAN QUALITY AWARD - Decrease in Production - Crisis - Conflicts - Negativism

5 Maintenance MaterialQuality Specialists TEAM Workingstructure Area responsible Self-regulation Team Leader Team leader Team leader Team operators Supplier Customer Supplier Customer Rotation 1 23 41 23 4 TEAMCORNER

6 1 2 4 3 1 2 4 3 1 2 4 3 Q1 Self-managment Rotation C2 Q3Q1IME D Q2 S1 C1 M D S2 1 2 4 3 1 2 4 3 1 2 4 3 Q1 Self-managment Rotation C2 Q3Q1IME D Q2 S1 C1 M D S2 Teamleader IN production : Production support Production support in team Supportive departments Support Area responsible (QCDISME) Support of the teams

7 1 gain basic knowledge and insight get rid of the causes of abnormalities Perform an observance of quality Set down own standards Quality improvement Going into the knowledge of teammembers perform and improve set down and standardize maintenance Continuation improvement 2 3 4 5 6 7 Self-managment : 7 steps 1 M Q D S E C I maintain Improve

8 Team C I D M E Q S QUALITY COST ENVIRONMENTDELIVERY MORALINNOVATION SAFETY Objectives translated into teamroles

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