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Published byIsaac Heath Modified over 9 years ago
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Using our Technical Resources for Troubleshooting Using our five senses first Using our information sources Using our equipment plus our knowledge Using our search engines to save time
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Using our Technical Resources for Troubleshooting Road test the vehicle Verify the complaint Can we feel the customer complaint? What does it feel like? Locate a starting point
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Using our Technical Resources for Troubleshooting Look up specs, locations, wiring diagrams, procedures, technical bulletins? Click the link to log in Follow prompts to locate needed data www.alldatapro.com
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Using our Technical Resources for Troubleshooting Use our equipment to identify potential problem areas The scanner is a simple hookup to a vast amount of information DRB3 Factory Scanner
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Using our Technical Resources for Troubleshooting Use our equipment to isolate the problem The lab scope gives us insight into the circuit Fluke 96B lab scope
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Using our Technical Resources for Troubleshooting Use our subscription service to look for common failures www.identifix.com
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Using our Technical Resources for Troubleshooting Use our subscription database to find similar fixes on similar vehicles www.iatn.net
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Using our Technical Resources for Troubleshooting Do necessary disassembly and investigation to locate root of problem
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Using our Technical Resources for Troubleshooting Replace necessary components after customer authorizes repair
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Using our Technical Resources for Troubleshooting Road test the vehicle Verify the repair Is the customer’s complaint cured? If not, start over at the beginning.
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